Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until January 20th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The Houseperson is responsible for cleaning and maintaining public areas of the hotel, assisting room attendants with the general cleaning of guest rooms. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties.

Job Specifications:

• Outlet: Arrowhead Alpine Club
• Expected Pay Range: $20.00 - $22.04 / hour
• Shift & Schedule Availability: Full Time, Year Round

Job Responsibilities:

• Walk assigned floors at the beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
• Clean public areas - hallways, elevators, service areas, stairwells, etc.
• Remove dirty linen, terry and trash from the service areas and take to the appropriate locations.
• Assist sectional housekeepers as needed (i.e. moving furniture, roll-ways, etc.)
• Reporting missing or damaged articles, and submit all found items to Housekeeping office according to Lost and Found procedures.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department.
• Reports the need for floor cleaning/polishing and carpet shampoo; coordinates and uses equipment to conduct cleaning procedures.
• Arrange the newspapers and magazines in the lobby; clearing tables of used materials and/or trash.
• Report any maintenance issues in a timely manner to ensure all items are logged with the PBX center.
• Transport baby cribs and rollaway beds to the guest rooms.
• Participation in training classes set up by The Arrabelle, Rock Resort and Vail Resort.
• Complies with all Resort policies, procedures and standards of operation.
• Other duties as assigned.

Job Requirements:

• High School or GED. -preferred
• 2 - 3 years of housekeeping experience or equivalent. - preferred
• Previous experience housekeeping in hotels or condos. -preferred 
• Must be able to communicate in efficiently in English. -required 
• Ability to communicate in Spanish. -preferred
• Must be able to lift up to 30 lbs. -required 
• Must be able to stand for long periods of time in excess of 2 hours without sitting. -required
• Must be willing to work a varied schedule, including weekends and holidays. -required

The expected pay range is $20.00 - $22.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505071
Reference Date: 09/14/2024 
Job Code Function: Housekeeping   

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