Spa Manager Job at Skin Spa New York, Boston, MA

ZjZjME05QUFGQUtTeFo2K3B5M0U5ZzJkMFE9PQ==
  • Skin Spa New York
  • Boston, MA

Job Description

SKIN SPA NEW YORK

Medical Spa Management Position

SKIN SPA NEW YORK is a medical spa and lifestyle brand, opened in 2005, providing a wide range of services including skincare, laser hair removal, waxing, massage, advanced skin treatments, body treatments, and a broad range of laser anti-aging treatments with cutting edge technology.

Job Description:

The ideal candidate for this position is an inspirational and reliable team leader and team player with a strong yet friendly personality. One that will be focused, hard-working, and an excellent multi-tasker. Experience with multi-line phones and computer savvy. Prior spa management experience is required, medical spa experience is preferred. Key skills for this position are a strong communicator, team builder, experience in customer relations, handling laser equipment, and must possess a professional and empathetic demeanor at all times. If you love the medical spa industry and are ready to grow with a dynamic company, then this is the place to be!

  • Friendly, Motivational, Proactive, and Professional Team Leader.
  • Dedicated Brand Representative and Team Builder.
  • Excellent Customer Service and Sales Experience.
  • Excellent Phone Manners and Communication Skills.
  • Strong Multi-tasking, Problem Solving, and Organizational Skills.
  • Experience in a medical spa setting with a passion and keen understanding of esthetics and massage services including product lines.
  • Resolving client concerns in a professional manner.
  • Experience in HIPAA-compliant appointment booking systems.
  • Cashier/Money Handling experience.


Responsibilities:

  • Client interfacing position operating from the front desk.
  • Monitoring and maximizing daily schedules and staffing.
  • Maintaining a full schedule book and driving sales and promotions, including membership and retail sales.
  • Oversee the daily operations of a busy medical spa.
  • Training and overseeing front desk staff.
  • Enforce and maintain protocols and performance goals.
  • Build, support, and maintain strong, positive workplace culture.
  • Review feedback, monitor, and respond to surveys and reviews.
  • Respond to all incoming client-related communications and follow-up calls.
  • Maintain a clean and safe spa environment, including a waiting area.
  • Create reports for staff and corporate.
  • Payroll and commission reporting.
  • Staff Meetings.
  • Staff reviews and metrics.
  • Inventory, Backbar & Supplies including restocking of retail and product displays.
  • Maintaining a clean and professional image.


Requirements:

  • Must be able to work Full Time - 40 hours per week (a weekend day is required).
  • 3-4 years in a retail and sales setting, with Medical Spa or Day Spa experience.


Benefits available including: 

  • Medical Benefits.
  • 401K.
  • Employee Discounts.
  • Friends & Family Discounts.


Visit Us Here:

Job Tags

Full time, Weekend work,

Similar Jobs

StaffManagement

Stockroom Associate Job at StaffManagement

 ...requirements BEFORE applying for this position. Schedule: ~2nd Shift: 3PM - 1AM ~ Plus Overtime Pay Rate: ~$17.13 / hour...  ...for organizing, counting, and maintaining inventory in a warehouse or stockroom setting. This role supports inventory accuracy and... 

Aveanna Healthcare

Home Health Licensed Practical Nurse LPN PRN Job at Aveanna Healthcare

 ...education, observation/assessment, wound care, infusions, catheter care, PICC line dressing changes etc. Requirements: An active LPN License in the state of application Valid CPR Preferred: ~ Medicare Skilled Nursing experience ~ Basic understanding of... 

Amgen

Senior Captain Job at Amgen

 ...Aircraft Experience****Technical Experience:**+ Airline Transport Pilot License, Multi-Engine Land+ First Class FAA physical+ FCC...  ...Award-winning time-off plans+ Flexible work models, including remote and hybrid work arrangements, where possible**Apply now and make... 

Apple

UX Writer, Regulatory and Compliance Job at Apple

UX Writer, Regulatory and Compliance**Culver City, California, United States****Design****Summary**Posted: **Feb 07, 2025**Weekly Hours: **40**Role Number: **200588880**Apple is where people do the best work of their careers. Work that has an impact on individuals... 

Always There Personnel

Injection Molding Operator Job at Always There Personnel

 ...We are in need of Injection Molding Operators in Arlington ASAP!! $18-$24 (Depending on Experience) MUST have Injection Molding experience ~ Must be mechanically inclined, be a critical thinker. ~ Will be molding casters; they are the wheels you see on grocery carts...