Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

ZktRK005QUdFQWFReHBpNnF5bkUrQTJjMFE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Terranea Resort

Digital Marketing Manager Job at Terranea Resort

The Digital Marketing Manager (On Site) at Terranea Resort is responsible for driving and overseeing all aspects of digital marketing across key channels to elevate the resorts online presence and achieve revenue goals. This role is integral in developing and executing... 

CATHEXIS

Office Manager Job at CATHEXIS

 ...resourceful individual who can ensure efficient management of administrative functions, coordinate records and correspondence, and oversee...  ..., color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If... 

Career Strategies

Assistant Property Manager - LIHTC Job at Career Strategies

Career Strategies is hiring an Assistant Property Manager in the Leavenworth, KS area. We are seeking an employee with excellent people skills, sales experience, leasing experience, high energy, positive attitude, excellent work ethic, who wants the opportunity to grow... 

DATTCO

School Bus Driver Trainee Job at DATTCO

As a DATTCO School Bus Driver, you will have a vital role within your local community by helping get our kids to school safely. This is a perfect role for retirees, parents, grandparents, career changers, experienced drivers and anyone that cares about children.DATTCO... 

Cambridge International School

Chinese Chemistry and Physics Teachers Needed - Qingdao Job at Cambridge International School

Chinese Chemistry and Physics Teachers Needed - QingdaoWere Cambridge International School of Qingdao, now were looking for Chinese Chemistry and Physics Teachers, who can work with us from Sepember, this year --2013School address: shi-bei district, qingdao city, Shandong...