Job Description

Job Title: Captain

Location: Tribeca

Job Type: Part-Time/Full-Time Job Summary:

Il Giglio Tribeca is seeking an experienced and charismatic Captain to join our front-of-house team in delivering an exceptional dining experience. As a key figure in our upscale Italian restaurant, you will be responsible for ensuring impeccable service, overseeing staff, and maintaining the highest hospitality standards. The ideal candidate is a natural leader with a deep knowledge of Italian cuisine and fine dining etiquette.

• Guest Experience: Provide a warm, professional, and memorable dining experience for all guests.
• Team Leadership: Train, mentor, and oversee runners and bussers to maintain service excellence.
• Service Coordination: Ensure smooth and efficient service flow, from seating to table management and order accuracy.
• Menu Expertise: Demonstrate in-depth knowledge of our Italian menu, wine pairings, and daily specials, confidently making recommendations to guests.
• Quality Control: Uphold high standards for food presentation, service timing, and overall dining ambiance.
• Problem Resolution: Handle guest inquiries, complaints, and special requests with professionalism and discretion.
• Collaboration: Work closely with staff & management to provide exemplary service.
• Upselling & Revenue Generation: Promote premium dishes, wine pairings, and special offerings to enhance guest satisfaction and sales.

• Minimum 3-5 years of experience in a successful fine dining or upscale restaurant.
• Expertise in Italian cuisine and wine, with a preference for candidates with sommelier training or equivalent knowledge.
• Honest, with a strong sense of self & memorable personality.
• Italian speaking a plus
• Sommelier training or a deep knowledge of wine a plus
• Strong leadership and communication skills.
• Ability to work in a fast-paced, high-pressure environment while maintaining grace and efficiency.
• Knowledge of restaurant reservation systems (e.g., OpenTable, Resy) and POS systems.
• Flexible availability, including nights, weekends, and holidays.

If you are passionate about hospitality and thrive in a refined dining setting, we invite you to join our team.

How to Apply:
Please send your resume and a brief cover letter to [email protected], or apply via Indeed.

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