With Relocation Support- Norwegian Customer Service Job at Cross Border Talents, Malta

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  • Cross Border Talents
  • Malta

Job Description

Key Responsibilities :

  • Deliver exceptional customer service in Norwegian via phone, email, and chat.
  • Assist customers with inquiries, account issues, and troubleshooting.
  • Ensure timely resolution of customer problems while maintaining a professional, empathetic approach.
  • Collaborate with internal teams to address customer concerns effectively.
  • Provide follow-up support to guarantee customer satisfaction.

Qualifications :

  • Native proficiency in Norwegian .
  • Strong command of English (minimum B2 level).
  • Excellent communication and problem-solving skills.
  • Flexibility to work in shifts, including weekends and late hours.
  • Ability to work from home for weekend or late-night shifts.
  • Previous experience in customer service or a related field is a plus.

Work Schedule :

  • Rotating shifts from 7:00 AM to 3:30 PM and 3:30 PM to 12:00 AM , Monday to Sunday (with 2 days off per week).
  • On-site training provided.
  • Option to work from home during weekend or late shifts.

What We Offer :

  • Competitive salary with a comprehensive benefits package.
  • Full relocation support to Malta.
  • A diverse and inclusive work environment.
  • Opportunities for career advancement and personal development.

Job Tags

Relocation package, Shift work, Rotating shift, Sunday, Afternoon shift, 2 days per week,

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