Job Description

Description

Web & Digital Experience Specialist  

Location: Virginia Beach, VA or Richmond, VA (on-site)

Department: Information Systems

Job Type: Full-Time

Shift: 8:15 a.m.- 5:00 p.m. (ET) Monday- Friday

Clinical Classification: Non- clinical

LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.

LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization (“OPO”) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provision of organs, tissues, and cells for transplantation; to provide innovation in the fields of bio-implants, regenerative medicine and research; and, to serve the community with educational and support services that enhance the donation process.  LifeNet Health has over 1200 employees and has a growing global presence.

How you will contribute to LifeNet Health’s success:

The Web & Digital Experience Specialist will manage and support the maintenance, operation, and development of our mission-critical websites, portals and e-commerce solutions. This position will lead the dayto-day efforts of our various web experience programs including gathering functional requirements, designing and overseeing development of new experiences, implementing ongoing website content updates, planning, and testing integrations, validating new digital tools, and making key decisions based on user data and feedback.This role on the Enterprise Business Solutions Team will work closely with business stakeholders, IT teams, and external vendors to ensure seamless digital experiences, optimize system performance, and drive innovation through technology solutions.

What you’ll do:

• Digital Platform Management & Optimization: Manage the day-to-day operations, maintenance, and administration of our website, portal and e-commerce portfolio. Serve as subject matter expert for LifeNet Health’s digital platform including frontend and backend technologies. Perform enhancementsto existing systems.
• Stakeholder Management: Partner with various internal and external stakeholders including agencies, product managers, and creative teams. Collaborate with IT colleagues to ensure compliance with security and data privacy standards.
• Content Oversight: Conceive and develop new features and extend existing features of LifeNetHealth web applications. Audit content to ensure accuracy and consistency across brands. Oversee, edit, and drive onsite content to improve customer engagement through content, SEO and CRO.

What you’ll bring (Minimum Requirements):

• Bachelor’s degree
• Five (5) years of project management experience in web design and development.

Preferred Experience/Skills/Certifications:

• Bachelor’s degree in Marketing, Communications, Information Systems, or a related field.
• Project Management Professional (PMP), Certified ScrumMaster (CSM), or similar.
• Experience working at a digital agency or consulting firm.
• Experience using software such as Jira, Drupal, or Magento.

These would be nice too (Knowledge Skills and Abilities):

• Communication Skills:Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
• Attention to Detail:Ability to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy. Completeness and early/ on-time delivery.
• Proficiency in Microsoft Office:PowerPoint, Excel, Word, Outlook, Microsoft Suite.
• Time Management:Ability to prioritize multiple, competing priorities and manage time/ workload.  Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/ pitfalls.
• Project Management:Ability to plan, execute, and oversee digital projects from inception to completion.  Proficient in managing project scope, timelines, risks, and stakeholder expectations while utilizing project management methodologies.

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You will not find another company with a culture as strong as ours.

• 403(b) and Profit-Sharing Plan
• Affordable medical, dental, and vision coverage
• Corporate sponsored events for employees
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays
  • 18 vacation days
  • 9 sick days
  • 7 paid holidays
• Tuition reimbursement
• Personal career, skill, and leadership development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-worker

Salary: $75,841- $101,121annually

The pay rate for the successful candidate will depend on geographic location and the candidate’s qualifications and prior relevant experience. The pay range for this position is $75,841annually (entry-level qualifications) to $101,121annually (experienced in this role).

* Actual compensation may be higher based on the successful candidate's knowledge and relevant experience.

This position is eligible for an annual bonus once eligibility criteria are met. 

All benefits are subject to eligibility requirements and LifeNet Health reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law.  Further, nothing in this posting is intended to alter the “at will” relationship of a successful candidate and this posting does not constitute a specific promise.

LifeNet Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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