Acts as escalated technical support for voice, video and security networks at the university. This position is responsible for audio, video management system, and access control troubleshooting, which requires the ability to design and implement complex deployments.
Telecommunications Engineer I
One year of experience in telecommunications or a related field.
Experience with different server environments including Windows, Linux, and custom appliances.
Capable of applying knowledge of telecommunication and IP networking principles and protocols.
Excellent written and verbal communication skills and strong analytical and problem-solving skills.
Self-motivated, yet a team player.
Ability to work independently, manage small and low complexity projects, and exercise judgement in reaching solutions.
Flexibility to work in related business lines, if required.
Exposure to either physical security software or communication software.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Experience with access control hardware.
Experience managing large numbers of disparate endpoints (phones, cameras, access control hardware).
Experience working with various communications networks.
Strong knowledge of security technology (Video Surveillance Management, IP Cameras, Analytics, Access Control solutions).
Mastery of network protocols and design as it relates to telecommunications solutions.
Telecommunications Engineer I
Works with the Telecommunications teams to understand scope, prepare deliverables, and provide project updates.
Develops documents, drawings / diagrams, specifications, and testing procedures under the guidance of a senior engineer.
Firmware updates on standalone systems.
Creates documentation for new systems, updates and corrects existing documentation, and removes irrelevant documentation as systems are decommissioned and disposed of.
Collaborates with the team to map out communication network using equipment such as session border controllers, B2BUA, registrar, and analog gateways.
Generates bills of material for Telecommunication equipment and verifies field installations.
Assists with writing project scopes, sequencing plans, client roadmaps, and budgets.
Works with others to stage and plan installation and commissioning.
Attends external and internal meetings to support processes.
Proactively troubleshoots, assesses and coordinates equipment and system repair as required.
Must be a participating member of the ON CALL rotating schedule, 24/7.
Trains staff and the university community on physical security, access control, and unified communication technology.
Patches devices for security vulnerabilities and adoption of new features.
Assists with incident response and resolution.
Responds to monitoring and alerting, investigating and corelating system faults.
Management of video conference facilities, including reservations, training, and related functions.
Evaluates user requests concerning database development for a variety of telecommunication systems including call center and high-quality interactive video.
Other duties as assigned.
None.
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, masters, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 mens and womens Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. Its part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the states largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the citys central location in Michigans Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the Leadership Standards before applying for this position.Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before Monday, December 9th.CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see ).
If you wish to see 'EEO is the Law' posters, please click here .
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMUs Title IX Coordinator, the US Department of Educations Assistant Secretary, or both.
CMUs Title IX Coordinator can be reached at:
Phone: 989-774-3253About Central Michigan University
Founded 125 years ago, Central Michigan University is a major, national university with 26,000 students, more than 30 remote locations in the U.S. and Canada, and 225,000 alumni worldwide.CMU offers more than 200 academic programs at the undergraduate, master’s, specialist and doctoral levels. Academic excellence is found in programs considered among the best in the nation, such as engineering, information systems, neuroscience, physician assistant, physical therapy, sales, logistics, fashion merchandising and design, advertising, marketing, public relations, and broadcasting. Central has been a pioneer in extended learning for nearly 50 years, and its online programs for undergraduates and the military, as well as its online MBA and online graduate education for teachers and school leaders, are nationally ranked.Central Michigan University expands its academics with immersive, hands-on opportunities such as research, volunteering, study abroad, internships and leadership experiences. The fourth-largest university in Michigan began with the mission of addressing a demand for teachers prepared and qualified to lead classrooms and educate future generations. That commitment to fulfil ... ling unmet needs continues today through many newer programs, including our College of Medicine, which in May 2017 graduated its first class of doctors dedicated to serving medically underserved communities.Employees have access to fitness facilities and a nationally recognized wellness program as well as health care and benefits that exceed regional, state and national norms.With student-athletes who are expected to perform equally well in the classroom and on the field, CMU is a member of the NCAA Division I Mid-American Conference. CMU Athletics regularly earns accolades for student excellence in the classroom (almost 30 percent of our students were honored in spring 2017 for GPAs of 3.5 or higher) and on the field, with frequent men’s and women’s championship seasons in sports such as football, basketball, gymnastics, field hockey, soccer, baseball and softball, and wrestling. Central is located in a quaint, tight-knit community in the heart of central lower Michigan. Our community offers a robust mix of outdoor opportunities, family attractions, restaurants and brew pubs. Mount Pleasant’s small-town life is complemented by cultural activities on campus, including concerts, plays and guest speakers. Mount Pleasant is an hour or two from most Michigan destination spots, including Detroit, Grand Rapids, Lansing and Ann Arbor, as well as the state’s sunset beaches, golf and ski resorts, and our famous “Up North” communities, state parks and lakes.
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