Description
As a Technical Writer, you will collaborate with a multidisciplinary team of engineers, project managers, content strategists, instructional designers, media writers, and production artists to create engaging service content that supports technicians. RESPONSIBILITIES: Research technical topics through observing demos, interviewing SMEs, performing hands-on hardware take aparts, looking up information from databases, and participating in core team meetings Translate complexity into easily-understandable instructions for readers of varying skill and experience Write articles to guide technicians through each step of hardware repair procedures, accompanied by reference material such as part lists, screw charts, and functional diagrams Write in alignment with Apple style guides and tone of voice Create and manage articles in a content management system Collaborate with media production team on photo shoots and markups Upload images and media assets in a digital asset management system Stay up-to-date with emerging trends in technical writing, performance support, and content strategy, and contribute ideas for content, process, and system improvements
Minimum Qualifications
Preferred Qualifications
Pay & Benefits
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