Job Description
MRF: F717 Is This YOU? Then We Want to Meet You! We are seeking a Security Analyst to join our 24/7 SOC team supporting multiple client environments. This role requires hands-on experience with Rapid7 InsightIDR, InsightVM, and other security technologies. The ideal candidate will be comfortable working in a fast-paced, multi-tenant MSP environment, with strong threat detection, incident response, and client-facing communication skills.
- 2–4+ years of experience in cybersecurity, preferably in a SOC or MSP environment.
- Strong experience with Rapid7 InsightIDR, InsightVM, and understanding of the full Rapid7 ecosystem.
- Familiarity with SIEM, SOAR, EDR, vulnerability scanners, and firewalls.
- Deep knowledge of common attack techniques (MITRE ATT&CK, phishing, ransomware, etc.).
- Strong working knowledge of Windows, Linux, and cloud environments (AWS, Azure).
- Scripting or automation experience (PowerShell, Python, or bash) is a plus.
- Excellent analytical thinking, documentation, and incident handling skills.
- Experience with ticketing systems (e.g., ConnectWise, ServiceNow) and collaboration tools (e.g., Slack, Teams).
Certifications (preferred But Not Required)- Rapid7 InsightIDR Certified Specialist
- Security+, CySA+, GCIA, GCIH, or CEH
- AWS Certified Security or Azure Security Engineer
Nice to have - Client-facing experience (status updates, RCA calls, etc.).
- Experience with multi-tenant SIEM/SOC environments.
- Understanding of regulatory compliance frameworks (NIST, SOC 2, ISO 27001, etc.).
- Interest in growing into a Threat Hunter or Security Engineer role.
If this sounds like you, then you’re just who we’re looking for to join our team!
Who We Are At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Your Mission Will Be To - Monitor and analyze security events across multiple customer environments using Rapid7 InsightIDR and SIEM/SOAR platforms.
- Investigate security incidents, including phishing, malware, lateral movement, and privilege escalation attempts.
- Respond to alerts and escalations in real-time, and execute playbooks for containment, eradication, and recovery.
- Tune detection rules, correlation logic, and dashboards in Rapid7 to reduce false positives and improve visibility.
- Use InsightVM to correlate vulnerabilities with threat intelligence and risk posture.
- Document incident reports and ensure clear, professional communication with client stakeholders.
- Collaborate with NOC, Infrastructure, and Application Support teams to ensure secure operations.
- Provide recommendations for remediation and threat mitigation.
- Support compliance reporting and evidence collection for customer audits (e.g., Slack, Teams).
Tech Checklist – Gotta Have It!- A reliable computer (at least with an i5 processor) and a stable high-speed internet connection.
- A quiet, cozy workspace to handle calls and chats like a pro.
Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment? Click Here - Your First 30-60-90 Days at LTVplus: What to Expect
Note: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
Job Tags
Remote job, Worldwide, Night shift,