Job Description

Salesforce Data Entry Specialist (Volunteer)

* Note: The following is an opportunity for flexible, part-time, volunteer work. 

Please DO NOT APPLY if you are only looking for paid employment. All positions are remote / work-from-home. Must be fluent in English

About Us:

WhoWhatWhy is a non-partisan news organization that focuses on finding the truth. As a startup, we are looking for people who would bring structure and scale to the complex growth challenges of a nonprofit organization by rolling up their sleeves to get stuff done! Our organization is a nonprofit that is not funded by a zillionaire. We do not accept corporate ads. As such, we are only currently able to pay a small core team, as well as experienced professional freelancers, relying primarily on skilled volunteers to fill out our growing organizational infrastructure.
Age does not matter. We have among us young students, vibrant retirees, and everything in between, from all walks of life. Join us! 

Position Summary:

WhoWhatWhy is seeking a detail-oriented and meticulous Salesforce Data Entry Specialist to ensure the accuracy and integrity of our donor data. This role requires precision in data entry and a strong understanding of Salesforce, ensuring that all information is clean, well-organized, and optimized for donor management.

Our nonprofit organization thrives on the contributions of passionate volunteers who help us accomplish our mission without the influence of corporate advertising or billionaires. If you’re looking to make a difference by applying your skills in Salesforce and data management, this is the perfect opportunity for you.

Note: Must be able to attend bi-weekly meetings, Tuesdays at 12:00 PM EST

Responsibilities:

• Perform accurate data entry in Salesforce, ensuring donor records are consistently clean and up-to-date.
• Regularly audit the data to maintain its integrity and consistency.
• Work closely with the fundraising and donor management teams to ensure the data entered aligns with organizational goals.
• Provide support for Salesforce data-related projects, including data clean-up and optimization tasks.
• Develop and maintain detailed documentation for data entry processes and best practices.
• Ensure smooth integration of data between various systems and applications.
• Collaborate with the Salesforce administration team to enhance system functionalities and workflows.

Qualifications:

• Bachelor's degree.
• 2-4 years of experience in Salesforce data entry or management.
• Strong attention to detail and a commitment to accuracy—must be meticulous and make zero errors in data handling.
• Advanced understanding of Salesforce and its functionalities, with experience as a Salesforce Super User preferred.
• Ability to work independently and collaboratively in a remote environment.
• Excellent organizational skills and the ability to handle large volumes of data efficiently.
• Strong communication skills to work effectively with various teams and stakeholders.
• Familiarity with nonprofit donor management is a plus.

Why WhoWhatWhy?

• Contribute to a mission-driven nonprofit with a dynamic team.
• Gain valuable experience in nonprofit operations and CRM systems.
• Make a meaningful impact on donor engagement.
• Flexible, part-time volunteer opportunity to help you make a difference.

Expectations:

• Commitment to a minimum of 10 hours per week.
• Attend bi-weekly department meetings on Tuesdays at 12:00 p.m. EST.
• Respond promptly through Slack, email, and other communication tools.
• Minimum commitment of 12 months to ensure continuity and impact.

To Apply:

To apply, please send your resume and a customized cover letter demonstrating your understanding of our mission. Also, confirm your understanding that this is a volunteer position with a minimum 12-month commitment. If there is no option to attach a cover letter, please send it to [email protected]. Be sure to check your spam folder for response emails. Thank you for considering joining our team!

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