Job Description

Celina Ace Hardware

Celina Ace Hardware is independently owned and operated by Dan Meyer and son Nick Meyer. We opened in 2018 and helping our customer community is our number one priority. Our mission is to be the best at providing the products and services our customers want along with amazing customer service from our knowledgeable associates. We work in a fun and fast-paced environment, and are recruiting associates with positive attitudes, eager to help every customer and to be a part of the team making an impact helping our neighbors with their homes and their projects.

16549 | Celina Ace Hardware

Sales Specialist - Position Summary

As a Sales Specialist , your role is to provide amazing customer service, as you focus on two primary responsibilities of the Sales Specialist position: 1) greet customers, determine their needs and assist with product knowledge that enables them to make the correct purchase and leave satisfied. 2) Completing daily task work as defined within major responsibilities.

Major Responsibilities

• You are a friendly associate ready to help every customer and collaborate with the team.
• Greet customers as they enter the store and help direct by asking “What can I help you find today?”
• Ensure each customer receives amazing service which follows the S.A.L.E.S process.
• Learns about all products within our assortment and becoming skilled at selling.
• Answer incoming customer calls and use radio headset to communicate with other associates.
• Awareness of all promotions and advertisements and set monthly ads.
• Takes ownership of assigned roles, responsibilities and performs to highest standards.
• Participate in the Store Housekeeping Standards “Maintain as We Go” which includes:

Replenish low and out of stock items on side counters, endcaps and bulk displays.

Maintains merchandising standards putting away product, maintaining planogram integrity and front facing on shelf / hook.

Taking out the trash, dust and wet mopping floors, clean restrooms, break room, and stockroom .

Retrieve carts from the parking areas and pick up trash outside. Clean front patio and Garden Center.

• Stocking of new shipments and helps keep the receiving and back stock area clean and organized.
• Following established safety rules and safe work practices.
• Assist customers in locating merchandise on acehardware.com and completing customer special orders.
• Solicit customers to open an Ace Rewards account promoting the benefits and future savings potential.
• Completes at least 20 hours of training per year developing skills and product knowledge.
• Job responsibilities may change based on the needs of the business.

Key Associate Characteristics

• Responsible for taking initiative to complete reoccurring tasks identified within major responsibilities.
• Reliable in being on time for work, completing tasks as assigned and responding to service calls.
• Self-starter with a commitment and pride in a job well done.
• Responsive to changing priorities with needs of customers and cooperation with team members.
• Assist in the training and development of newer associates.
• Understanding the flow of merchandise into the store, onto the floor and out the door.
• Takes the initiative to learn the Ace Way of Retailing and Epicor Operating Systems.

Minimum Requirements

The requirements for this position include:

• Education/Training: High School degree, some college preferred. 
• Previous experience in a retail sales is desired.
• Work 4-5 shifts per week flexible hours, including evenings, weekends and holidays.
• A happy and friendly person with a commitment to service, excellence and being a team player.
• Effectively communicate with associates and customers.
• Process information and/or merchandise quickly and accurately through the point-of-sale system.
• Possess basic product knowledge of products we carry along with a willingness to learn more.
• Experience working with computer systems, web sites, computer cash registers, MS Word and Excel.
• Attention to detail, and ability to multi-task

Physical Requirements

The minimum physical requirements for this position include:

• Ability to stand for an extended period
• Ability to move and handle boxes of merchandise and fixtures throughout the store
• Ability to lift products weighing 50 to 80 lbs.

Compensation Details

$13.00 - $15.00 per hour

Equal Opportunity Employer

Celina Ace Hardware is an equal opportunity employer. Applicants for all job openings are welcome and will be considered without regard to race, color, sex, religion, national origin, ancestry, age, sexual orientation, physical or mental disability, or any other basis protected by State, Federal or Local law.

Don't miss out on this exciting opportunity to join Ace Hardware and become a valued member of our team. Apply now and be a part of our enthusiastic and supportive community!

Celina Ace Hardware is independently owned and operated by Dan Meyer and son Nick Meyer. We opened in 2018 and helping our customer community is our number one priority. Our mission is to be the best at providing the products and services our customers want along with amazing customer service from our knowledgeable associates. We work in a fun and fast-paced environment, and are recruiting associates with positive attitudes, eager to help every customer and to be a part of the team making an impact helping our neighbors with their homes and their projects.

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