Job Description

About the Job:

Ohana Cannabis Co., a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking an upbeat, Customer-Focused, Therapeutic Cannabis Consultant for our NEW state-licensed Storefront Dispensary.

 

Job Location:

• Palm Springs, California - 94553 - Local Candidates Strongly Preferred!

Company Story:

• Ohana Cannabis was established in 2014 as Ohana Gardens, a delivery service in Sacramento CA. Ohana is built from a passion to bring Cannabis to the forefront of mainstream retail and a passion to destigmatize the negative stereotypes associated with Cannabis consumption.
• Our first storefront was opened in Emeryville in July 2018, leading to a statewide retail expansion in Sacramento, San Diego, Long Beach, Los Angeles, and San Francisco, Oakland and Palm Springs.

General Job Description:

• Ohana's Cannabis Sales consultants are responsible for ensuring each customer receives outstanding, 5 Star Customer Service by providing a positive, friendly, authentic and personal experience.
• We are seeking driven, self-motivated, health-conscious, passionate, solution-oriented and hard-working self-starters who seek excellence, actively pursue growth and thrive in high-pressure situations.

Supervision:

• Reports to General Manager.

Performance Requirements, Knowledge, Skills, and Abilities:

• Must possess a valid government-issued ID.
• Consent to a background check.
• Provide required documentation for employment in the U.S.
• Available to work a full-time schedule, including nights, weekends, holidays, events and willing to adjust schedules according to the needs of Ohana (Required).
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization and incredible ability to multi-task.
• Must possess a can-do, optimistic, solution-oriented mindset.
• Must thrive in fast-paced, high-volume, face-to-face customer interaction.
• Must display a sincere passion for facilitating therapeutic cannabis education and knowledge transfer to staff and the local community.
• Ability to perceive and analyze trends in dispensary performance, anticipate necessary changes, and communicate with management regularly.
• Ability to address and transcend complex issues, execute multiple tasks, and navigate successfully through ever-changing and evolving priorities.
• Ability to make rapid decisions and maintain the highest customer service standards at all times in a fast-paced, high-pressure and constantly evolving environment.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Strong problem-solving, customer service, and interpersonal skills.
• Ability to perceive and meet the needs of customers.
• Inventory and Administrative experience is a plus.

Education / Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, cash and customer service experience.

Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds. 

Job Type:

• Full-Time.
• Part-Time.

Salary: Base Pay + Incentives.

At Ohana Cannabis Co. we truly believe in customer care and thus do our absolute best to bring our guests an unmatched 5 Star experience at all times. We aim to help our guests find true wellness by building authentic relationships and offering an array of different cannabis, nutrition and healthy lifestyle solutions. As a Collective and as a family, we believe in the theory that a happy body, spirit and mind equates to a happy life. Thank you so much for your interest in joining our strong, positive, passionate, solution oriented and thriving team. We look forward to the possibility of establishing a strong, loyal, long term and prosperous Partnership with you that positively impacts and elevates millions!

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