Retail Customer Service Supervisor-Full Time Job at TJX Companies, Inc., Carmel, IN

ZjZjOE05VUdGQWVid3A2d295VE8vdytlMlE9PQ==
  • TJX Companies, Inc.
  • Carmel, IN

Job Description

 

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

Posting Notes: HomeGoods Store 0430 || 10025 Michigan Road North || Carmel || IN || 46032

Opportunity: Contribute To The Growth Of Your Career.

Leads the frontline to promote a �Highly-Satisfied� customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed

  • Promotes a �Highly Satisfied� customer experience
  • Drives customer loyalty through programs and initiatives
  • Addresses customer concerns and issues promptly
  • Updates Associates on current customer experience feedback, goals, and company initiatives
  • Trains and mentors all Associates on Policies and Procedures
  • Provides recognition and constructive feedback on cashier performance
  • Maintains and monitors cash controls including change fund
  • Adheres to all labor laws and meal and break period policies
  • Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
  • Audits and approves paperwork
  • Maintains cleanliness, recovery, and organizational standards throughout the frontline
  • Monitors all frontline equipment, communicating issues to management
  • Executes and adheres to Company directives
  • Maintains and upholds merchandising standards within the queue-line
  • Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)
  • Ensures proper and timely handling of damages and Mark out of Stock
  • Promotes a safe environment, reporting any type of safety hazard in the store
  • Other duties as assigned

Who We Are Looking For: You!

  • High School graduate or equivalent degree preferred
  • Available to work flexible schedule including evenings and weekends
  • Able to work as a team member
  • Excellent interpersonal skills
  • Exceptional customer service skills
  • Able to lift heavy merchandise with/without reasonable accommodations
  • Able to train and provide direction to others
  • Able to run a register/handle money
  • Must be able to handle confidential information with discretion
  • Experience as a coordinator or previous retail/supervisory experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


Posting Notes: HomeGoods Store 0430 || 10025 Michigan Road North || Carmel || IN || 46032

Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Local area, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Cambridge Health Alliance

Pathology Assistant Job at Cambridge Health Alliance

 ...:00 am thru 18:30 pmCategory:Allied HealthDepartment:PathologyJob Type: Per Diem On CallWork Shift: DayHours/Week: 0...  ...supervision of the Lab Director and Associate Pathologist will assist in the preparation of human surgical specimens and perform other... 

Adventist Health Clear Lake

Travel Registered Nurse RN Case Manager Job Job at Adventist Health Clear Lake

Embark on a rewarding career as a Registered Nurse specializing in RN Case Management in the beautiful state of California, specifically in Clearlake....  ...available 24/7 to provide assistance as you navigate your travel assignment in Clearlake. Whether you have questions,... 

Northwestern Memorial Healthcare

Rehab Nurse Tech Brain Injury Part Time Day Shift 1500 Sign on Bonus Job at Northwestern Memorial Healthcare

 ...injury rehabilitation program in the Chicago area accredited by CARF (Commission on Accreditation of Rehabilitation Facilities). Our nursing team works in close collaboration with all members of the interdisciplinary team comprised of physicians who are boardcertified in... 

Houston Dynamo FC

VP, Booking & Special Events Job at Houston Dynamo FC

 ...RESPONSIBLE TO : Chief Revenue Officer SUPERVISES: Revenue-Event Sales & Services / Management Role STATUS: Full-Time COMPANY BACKGROUND The...  ...Charities, as well as Shell Energy Stadium and Houston Sports Park. The Club has a rich history, including MLS Cup... 

Guardian Angel Senior Services

HHA - Certified or Will Train Job at Guardian Angel Senior Services

 ...options based on the clientsavailable. Guardian Angel Senior Services of Leominster, MA is now hiring in-home Caregivers. **FREE HHA CERTIFICATION and TRAINING AVAILABLE** Salary:$17.00 - $20.00 Some Great Perks!~**CREATE YOUR OWN SCHEDULE ~ Sign on Bonus...