Job Description

Purpose




As a Reporting Analyst (RA) working with the implementation team, you will deliver implementation and/or consulting to projects to achieve successful on-time projects with client satisfaction. As an integral part of this team, you will be primarily responsible for developing C#, PL/SQL code and Telerik reports to support these client projects.


Essential Functions

• Develop custom code using PL/SQL to query and execute functions within the Clinisys Laboratory Solutions (CLS) LIMS platform, typically working from details provided by team members or working directly with the clients.

• Configure reports using Telerik Report Writer to be generated from within the Clinisys Laboratory Solutions (CLS) LIMS platform, typically working from details provided by team members working directly with the clients.

• You must perform all alpha testing on the work you develop to ensure it meets all specified requirements and works properly when executed from within the CLS platform.

• Demonstrate completed work either to internal team members or directly to the clients as needed.

• Develop a strong understanding of the CLS functionality and its data model. Provide guidance to internal team members on how best to accomplish specific project goals within that platform.

• Provide input to process improvements by monitoring both client and departmental feedback.

• Maintain a high level of commitment to superior customer satisfaction throughout the entire duration of the customer relationship.

• Resolve project issues promptly or determine when escalation to senior staff or management is required.

• Collaborate with and mentor other Reporting Analysts and Professional Services Consultants to expand own and others' depth & breadth of Clinisys product knowledge.

• Effectively organize and prioritize project tasks to ensure timely completion of projects assigned.

• Complete other tasks as assigned.

Skills needed to be successful

• Ability to work independently and effectively manage project priorities from start to finish

• Strong understanding of client/ laboratory workflow concepts relative to software applications with strong knowledge of interfaces

• Strong communication and presentation skills with the ability to present to all levels of the organization

• Strong analytical and problem-solving skills

• Able to provide mentoring and consultation to improve workflow processes and procedures.

Required Experience & Education

• Bachelor's degree in computer science, Software Engineering, Data Science, Bioinformatics, Healthcare, Chemistry/Biology, Life Sciences/Pharma, Forensics/Toxicology, or related field, or equivalent relevant work experience.

• 3+ years’ experience working with a LIS or LIMS system

• 3+ years’ experience with PL/SQL query writing (Oracle DB Knowledge preferred)

• 3+ years’ experience with C# programming

• 3+ years’ experience developing LIS/LIMS reports using a standard report writing tool (i.e., Crystal Reports, SSRS, etc.)

Preferred Experience & Educatio n

• 3+ years’ experience developing reports using Telerik report designer

• 3+ years’ experience with Horizon LIMS, especially as a LIMS administrator

• 3-5 years experience working in a LIMS/LIS implementation environment

• 3+ years’ experience with API/Interfaces (HL7)

Benefits

Our benefits are designed to help you move forward in your career and areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've covered you with our total rewards package. Your coverage will vary for part-timers as you may be eligible for some of these benefits depending on your circumstances.

The starting pay range for a candidate selected for this position is generally within the $84,400 - $114,400 annual base salary range. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience so that the actual starting pay may be above or below this range.

Physical Requirements

• Work is performed in a regular office setting with minimal exposure to health or safety hazards—prolonged periods of sitting at a desk and working on a computer.

• Up to 25% travel may be required.

• Moderate lifting/carrying 15-44 lbs; use of fingers, walking/standing 2-6 hours

• Exposure to hazardous materials or various weather conditions

• Travel to client sites can pose a risk associated with healthcare organizations.

• May be required to follow customer location health and safety requirements

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