Job Description

At HomeSmart Realty West, we are blasting through long-held assumptions about what is and isn’t possible in the world of real estate in San Diego County in order to offer exceptional value to clients, agents and all of our employees. About this position: HomeSmart Realty West is looking for a self-motivated, service-oriented, quick learner who is adept at managing a high volume of email, resolving issues with real estate files and creating solutions for agents. with a positive attitude to join our expanding team as a Transaction Administrator. Responsibilities:

• Manage high volume of email correspondence
• Resolve issues with real estate files-creating solutions for Agents
• Organize and run monthly reports and statistics
• Follow up with Agents in keeping the files DRE compliant
• Customer service for real estate Agents via email, telephone or in person
• Release/process commission for Agents
• Precise data input for Agent commission/distribution
• Update and maintain current downloads in Broker portal
• Back up for receptionist/Agent Services and Transaction Coordinator
• Assist in Real Estate classes as needed

Qualifications:

• High school or equivalent required, some college experience preferred
• Already a licensed realtor or is pursuing real estate license
• Applicants must possess exceptional organizational and verbal and written skills
• Experience in the real estate industry, transaction management or coordination, titles, and/or mortgages preferred
• Passionate about providing excellent customer service
• Real Estate License preferred but not required
• Able to handle high volume workload with a friendly, positive attitude
• Organized and highly detail-oriented
• Able to work independently or collaboratively
• Professional attitude, demeanor and impression
• Excellent problem solver, time management skills and takes initiative
• High degree of confidentiality, exercise good judgment by recognizing urgency and setting priorities
• Able to interact well in a corporate office setting with staff and Agents
• RPA-contract knowledge is helpful but not required
• Able to succeed under stressful timelines and/or demanding situations
• Excellent follow-up and follow-through abilities

About Company: HomeSmart Realty West is a leader in the Real Estate industry, a technology-based full-service Real Estate company known for excellence located in San Diego, with offices in Carlsbad, Mission Valley, Rancho Bernardo, and Temecula! Our goal is to provide a rich culture with the highest levels of integrity and customer service. The primary tool we use for achieving our goals, both for real estate agents and clients (buyers and sellers), is our cutting-edge technology that empowers its Agents to provide outstanding customer service to their Clients. Our offices serve over 700 agents, expanding to 3 office locations in San Diego County, and our newest 4th office in Temecula, our brokerage is growing at an unprecedented rate! We are looking for employees eager to collaborate with like-minded professionals. Our employees at HomeSmart enjoy the opportunity to flourish in an extraordinarily dynamic real estate office environment!

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