Yellowstone Local is proud to represent Odyssey Mechanical, LLC , a leader in the plumbing industry.
Are you a driven leader with a passion for delivering top-notch service, mentoring technicians, and ensuring seamless operations? If you're ready to take charge and make a real impact, this is the opportunity you've been waiting for.
Competitive Salary: $85,000 - $100,000 per year
Bonus Opportunities to reward your hard work
Company Vehicle, Fuel Card, and Credit Card for work-related expenses
Medical, Dental, and Vision Insurance to keep you and your family covered
401(k) with Matching to invest in your future
Paid Time Off & Paid Holidays – because work-life balance matters
Tools Provided so you can focus on the job, not the gear
Health Savings Account (HSA) & Life Insurance for peace of mind
Wellness/Gym Benefits to keep you at your best
Continued Education & Growth Opportunities – we invest in your success
Promote from Within Culture – your hard work won’t go unnoticed
At Odyssey Mechanical, we don’t just fix problems—we build careers. Our team is tight-knit, skilled, and respected in the industry. We believe in honest work, professional growth, and delivering the best service possible. If you thrive in a fast-paced environment and enjoy leading a team that takes pride in their craft, you’ll fit right in.
As our Plumbing Service Manager , you’ll be the driving force behind our service team, ensuring smooth operations, happy customers, and a high-performing crew. Based in Wilmington, NC , this role serves a 100-mile radius , overseeing service calls, managing technicians, and maintaining strong client relationships. Your daily responsibilities will include:
Dispatching and Scheduling: Assign work to technicians and manage service calls efficiently
Team Leadership: Mentor, manage, and evaluate service technicians, dispatchers, and support staff
Customer Relations: Be the primary point of contact for key accounts and maintain strong client relationships
Estimating & Cost Management: Prepare accurate repair estimates and assist technicians in evaluating job costs
Operational Oversight: Monitor inventory, ensure quality workmanship, and enforce safety and industry standards
Performance Management: Lead reviews, provide constructive feedback, and support team growth
Budgeting & Reporting: Manage budgets and track key performance indicators (KPIs)
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
6-10 years of plumbing experience with a strong background in service management
Journeyman Plumbing License (required)
Proven leadership skills – you inspire and motivate your team to perform at their best
Strong customer service mindset – keeping clients satisfied is your top priority
Ability to manage budgets, estimates, and schedules with precision
Experience with dispatching, work order management, and job completion tracking
Tech-savvy with laptops and scheduling software
Valid driver’s license with a clean driving record (no more than 2 moving violations in 3 years)
Odyssey Mechanical, LLC is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
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