Office Assistant 1 (Keyboarding) - REOC - Admissions Office - NY HELPS | SUNY Brockport Job at SUNY Brockport, Brockport, NY

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  • SUNY Brockport
  • Brockport, NY

Job Description

Office Assistant 1 (Keyboarding) - REOC - Admissions Office - NY HELPS

Job no: 497229

SUNY Budget Title: Office Assistant 1 (Keyboarding)
Salary Level/Grade: SG006
Work type: Full time
Location: Rochester, NY
Department: EOC Admissions
Categories: Administrative; Secretarial; Clerical
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The SUNY Rochester EOC (REOC) has been an established adult educational facility in the city of Rochester NY for over 50 years. Conveniently located in Downtown Rochester, the REOC has earned the reputation as one of the outstanding Centers in the state. REOC employees collaboratively provide skill and academic training necessary for students to continue to college or obtain a career. REOC has a strong connection to both SUNY Brockport and the University Center for Academic and Workforce Development. REOC is one of ten Educational Opportunity Centers (EOC) and two Career Counseling and Outreach Centers located throughout New York State, each with a commitment to supporting a diverse and inclusive workforce and student population. When you join the REOC, you are a part of a team with student success as the focus!

Job Summary:
The Office Assistant 1 (Keyboarding) provides clerical and administrative support for the Admissions office by answering large volumes of phone calls, returning voicemails, replying to applicant emails, processing admissions mail, greeting students/applicants, and providing basic program information to prospective students.

  • Answers telephones
  • Returns voicemail messages
  • Provides program information to prospective students.
  • Updates applicant/student demographic information in BANNER as needed
  • Provides backup to Admissions Staff Assistant
  • Assists Staff Assistant with test and registration correspondence
  • Scans documents as needed
  • Other projects assigned by supervisor


Minimum Qualifications:

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
There are no minimum education or experience requirements for this title. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.



Preferred Qualifications:
  • Bilingual in English/Spanish
  • Self-motivated with the ability to multi-task
  • Detail oriented
  • Basic knowledge of MS Office
  • Excellent customer service skills


Work Schedule: 37.5 Hours/Week; Monday-Friday; 9:00am-5:00pm

Salary, Benefits and Appointment:
$35,177


This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).


For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.


At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
May be benefits eligible; Find out more about benefits at Careers@Brockport!This position is not eligible for visa sponsorship.


Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation. Please familiarize yourself with the rules and regulations when applying for this position.



Application Instructions: Submit your application, cover letter, resume, and contact information for three professional references via our Employment Opportunities website at jobs.hr.brockport.edu by February 22, 2024.





Background Investigation Statement:
All applicants are subject to a pre-employment background check.





Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.





New York State Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations via email at [email protected] .





Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.




Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.





Reasonable Accommodations:
SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at [email protected] . Determinations or requests for reasonable accommodation will be made on a case-by-case basis.



SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.







To apply, visit










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About SUNY Brockport

Founded in 1835, The College at Brockport is a nationally recognized comprehensive public college focused on student success. We are proud of our academic quality and exceptional value. Our 464-acre campus has 67 buildings occupying about one-quarter of the campus, with rolling grassy fields and wooded land. Each year, The College at Brockport awards approximately 25 percent of all bachelor's degrees in the Rochester area, with many alumni staying in Rochester to work or attend graduate school. Our alumni serve in leadership roles in business, government, public safety, health care, the arts, sciences and education.

Connections working at SUNY Brockport

Job Tags

Permanent employment, Full time, Trial period, Monday to Friday,

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