Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

• Provide exceptional service to all hotel guests during their stay
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications:

• Outstanding communication skills and excellent customer service skills are required
• Flexible overnight hours are required
• Diploma or equivalent from high school is required; some college is desired
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

About Company: Marriott Schaumburg is located in the northwest suburbs of Chicago and boasts easy access to the highway for quick drives to downtown Chicago or O'Hare International Airport. Discover the shops at Woodfield Mall or LegoLand, both one mile from our hotel. After a productive day at Schaumburg Convention Center, unwind at TopGolf Chicago or continue your work at our hotel.

Job Tags

Flexible hours,

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