Job Description

The Medical Front Desk Receptionist for Neurosurgery plays a crucial role in managing the front office operations of a medical facility. This position is responsible for the timely submission of medical claims, patient registration, and ensuring a smooth check-in process for patients. The receptionist will handle various administrative tasks, including phone calls, faxes, and managing patient charts, while also providing excellent customer service to patients and insurance companies.

Responsibilities:

• Register and check in patients, processing all registration requirements including insurances and co-pays.
• Schedule surgeries and appointments. 
• Handle phone calls, faxes, and scanning of patient charts.
• Obtain referrals and pre-authorizations for procedures as required.
• Check eligibility and benefits verification for treatments and hospitalizations.
• Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
• Set up patient payment plans and work collection accounts.

Requirements:

• High school diploma required; associate's degree in Business Administration, Accounting, or Health Care Administration preferred.
• 1-3 years of experience in a medical office setting.
• Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements.
• Competent use of computer systems, software, and 10 key calculators.
• Familiarity with CPT and ICD-10 Coding.
• Effective communication abilities for phone contacts with insurance payers.
• Strong customer service skills for interacting with patients and medical staff.
• Ability to multitask and work well in a team environment.
• Knowledge of accounting and bookkeeping procedures.

McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.

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