Job Title: Manual Tester CardOps
Location: Phoenix, AZ (Onsite)
Duration: Long Term
Note- banking exp with Credit and Debit card exp needed
Job Duties:
Perform end-to-end functional, integration, regression, and UAT testing of card transaction processes across debit and credit card systems.
Validate card lifecycle events such as issuance, activation, PIN generation, blocking, replacement, renewal, and closure.
Verify card management functions including limits setup, fee structures, interest calculation, and rewards points accrual/redemption.
Validate back-office operations such as chargebacks, reversals, disputes, reconciliations, and settlement processing.
Ensure compliance with banking regulations and standards (e.g., PCI DSS, EMV, ISO 8583 message standards).
Coordinate with business analysts and card operations teams to understand requirements and convert them into test scenarios and test cases.
Create, maintain, and execute detailed test cases and test data tailored for various card products (classic, platinum, prepaid, virtual cards).
Log and track defects using tools like JIRA or Quality Center, and work closely with developers and product owners to resolve issues.
Perform testing for card integration with external systems such as core banking, fraud detection engines, loyalty platforms, and payment gateways.
Participate in release planning, QA sign-off, and production verification testing during deployments and patch releases.
Analyze card transaction logs and ISO messages to validate backend processing and data integrity.
Conduct root cause analysis of production issues related to card processing and recommend preventive measures.
Support audits and provide documentation related to QA processes, test evidence, and compliance verification.
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