Live Chat Agent Job at MGH Associates (Pvt.) Ltd., Remote

ZWFZNFBkQUhIZ1NienBpeHF5L0kvQUthMVE9PQ==
  • MGH Associates (Pvt.) Ltd.
  • Remote

Job Description

We are looking for a dynamic and customer-focused individual to join our team as a Live Chat Agent. The ideal candidate will be responsible for providing real-time assistance to customers through our online chat platform. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.

Responsibilities

  • Engage with customers in real-time through our online chat platform
  • Provide accurate and timely responses to customer inquiries
  • Assist customers with product information, troubleshooting, and issue resolution
  • Escalate complex issues to the appropriate department for further assistance
  • Maintain a positive and professional attitude at all times

Qualifications

  • High school diploma or equivalent
  • Prior experience in customer service or a related field preferred
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills

Skills

  • Proficiency in typing and computer skills
  • Ability to work independently and as part of a team
  • Attention to detail
  • Ability to remain calm under pressure
  • Flexibility to work varying shifts, including evenings and weekends

If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you! Apply now to join our team as a Live Chat Agent.

Job Tags

Shift work, Afternoon shift,

Similar Jobs

Veridian Management Solutions, LLC | Auburn Ridge | DSI Real...

Garage Door Installer Job at Veridian Management Solutions, LLC | Auburn Ridge | DSI Real...

 ...Auburn Ridge, a leading provider of high-quality building products and solutions, is currently seeking a skilled Garage Door Installer to join our growing team. As a Garage Door Installer, you will play an essential role in ensuring the safe, efficient, and professional... 

SPACE CITY CREDIT UNION

Teller - Downtown Houston Job at SPACE CITY CREDIT UNION

 ...with proper receipts for payments/deposits. Referring credit union products and services through contact with existing and new members...  ...Experience: High school graduate or equivalent. Credit Union or banking experience preferred but not required Skills and Abilities... 

Johns Hopkins University

Biostatistician | Johns Hopkins University Job at Johns Hopkins University

 ...The Department of Epidemiology is hiring a Biostatistician Position to support the development and dissemination of applied statistical tools for health equity research, including approaches for descriptive measurement and causal inference. The position will conduct... 

People’s Daily Online

Vietnamese copy-editor Job at People’s Daily Online

 ...affairs.6. Command of Chinese language and/or being able to translate between Chinese and native language is strongly preferred; video reporting and editing skills a plus.7. Be able to provide all of the documents required by the human resources and social security... 

University of California Los Angeles

Integrative Digestive Health and Wellness Psychologist | University of California Los Angeles Job at University of California Los Angeles

 ...Health Sciences Clinical Professor series at the Instructor, Assistant, Associate, or full Professor ranks. The position involves participating...  ...Health and Wellness Program Director. A Ph.D. in Clinical Psychology is required. An active license from the CA Board of Psychology...