Job Description

Job Title: Lead UX Writer

Location: Palo Alto, CA

Job Description:

• As a Sr. UX Writer focused on the in-vehicle experience and mobile app, you'll work closely with product designers and engineers to shape the user experience through content and copy.
• You'll have the opportunity to impact how users interact with their vehicles, designing new features, as well as iterating on the existing in-vehicle experience.
• Work in partnership with our design, product and engineering teams, contributing to active work tracks, from strategy to concepting to production.
• Balance expression of our brand voice with UX principles, thinking strategically about how we're guiding users
• Helping to shape the user experience and design experiences that are unique
• Become an expert in our products-you'll take the complex and translate it into clear, approachable language.
• Work within and expand our copy system-creating a consistent copy experience across the ecosystem.
• Pitch in here and there on other writerly projects-such as naming or defining how we position new features.

The kind of writer you are:

• You get satisfaction in shaping digital experiences through words.
• Enjoy writing a splashy headline just as much as a perfectly on-brand CTA.
• You're comfortable weighing in on UX and helping to shape the experience.
• You think of the big picture and sweat the details.
• You're comfortable with conjuring definition from ambiguity.
• You're collaborative, proactive and enjoy solving problems.
• You're not afraid to ask why. A lot.
• You're okay with cutting the Oxford comma out of your life.

Qualifications:

• 5+ years of experience writing for brands and digital products
• A portfolio highlighting your digital product experience, with end-to-end flows featuring smart and engaging copy
• Experience with Figma, Google suite, Jira and Confluence
• Comfort with presenting your work, explaining your thinking and working with others to bring your vision to life.
• Familiarity with research to define verbal strategy.
• Appreciation for testing and iterating on work.
• Ability to pick things up quickly, juggle multiple projects and adapt to shifting timelines and priorities.

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