Hotel Room Attendant Job at Fairfield Inn & Suites, Ruston, LA

ZXFBNE1kQUFIZ2VUdzVtK3BDbksvZ09iMFE9PQ==
  • Fairfield Inn & Suites
  • Ruston, LA

Job Description

Kilpatrick Hotels Number One LLC

Job Description – Position: Hotel Room Attendant

Department –  Housekeeping

Reports To: Executive Housekeeper / Housekeeping Supervisor

Job Type: Full-Time I Part-Time Hours / Week

Brands: IHG, Hilton, Marriott 

Job Summary:

The Hotel Housekeeper is responsible for cleaning and maintaining guest rooms, public areas, and back-of-house spaces to meet or exceed brand standards for cleanliness and guest satisfaction. This role contributes directly to the hotel’s reputation and guest experience by ensuring all areas are spotless, comfortable, and well-stocked.

Key Responsibilities:

1. Guest Room Cleaning & Maintenance

  • Clean assigned guest rooms thoroughly, including making beds, dusting, vacuuming, mopping, and sanitizing bathrooms.
  • Replace linens, towels, amenities, and minibar items according to brand standards.
  • Report any maintenance issues or safety hazards to the supervisor promptly.
  • Follow brand-specific cleaning procedures and checklists:
    • IHG: IHG Way of Clean protocols
    • Hilton: CleanStay standards
    • Marriott: Marriott Global Cleanliness Standards

2. Public Area Upkeep

  • Maintain cleanliness of public spaces including lobby, corridors, elevators, restrooms, meeting rooms, and fitness centers.
  • Ensure trash and recycling bins are emptied and areas are free of debris.
  • Dust furniture, clean glass surfaces, and polish fixtures regularly.

3. Laundry Operations Support

  • Assist in sorting, folding, and delivering clean linens and towels.
  • Report laundry equipment issues to the laundry supervisor.
  • Maintain proper storage of clean and soiled linens to prevent cross-contamination.

4. Safety & Compliance

  • Use cleaning chemicals safely and in accordance with OSHA and brand guidelines.
  • Wear required Personal Protective Equipment (PPE) at all times.
  • Adhere to hotel policies regarding security, confidentiality, and guest privacy.
  • Participate in safety training and drills.

5. Guest Interaction & Service

  • Greet guests politely and respond to inquiries or requests when encountered.
  • Respect guest privacy and do not enter occupied rooms without permission.
  • Report lost and found items according to hotel procedures.

6. Equipment & Inventory

  • Use housekeeping carts and equipment properly and report malfunctions or shortages.
  • Maintain inventory of cleaning supplies and amenities; request replenishments as needed.
  • Ensure equipment is stored securely and areas are organized.

Qualifications:

  • Education: No formal education required; high school diploma or GED preferred.
  • Experience: Previous housekeeping experience is preferred but not mandatory.
  • Skills:
    • Attention to detail and thoroughness
    • Ability to work independently and as part of a team
    • Physical stamina to perform manual tasks for extended periods
    • Basic communication skills in English; bilingual skills a plus

Work Conditions:

  • Frequent standing, walking, bending, and lifting up to 40 lbs.
  • Exposure to cleaning chemicals and equipment noise.
  • Work schedule includes weekends, holidays, and possible overtime during peak periods.

Supervisor

  • Housekeeping Director
  • Assistant Housekeeping Supervisors

Acknowledgment By signing below, I acknowledge that I have read and understand the job description for the Room Attendant position.

Candidate/Employee Acceptance: Date:

Witness: Date:

Job Tags

Full time, Part time,

Similar Jobs

Rolling Suds of Beaverton

Sales/Estimator - Power Washing Service Job at Rolling Suds of Beaverton

 ...schedule? If so, we want YOU to be the next Residential Field Sales Estimator for one of the fastest-growing exterior cleaning and power washing companies in the country! With over 30 years in the industry and national expansion plans, were on a mission to become the... 

Haute Jets

Private Jet Flight Attendant Job at Haute Jets

 ...dedicated and service-oriented Private Jet Flight Attendant to join Haute Jets, a leading provider...  ...during their flights. You will be part of a dynamic team that delivers exceptional...  ...regulations and company policies at all times. Requirements: Excellent communication... 

Applied Business Communications (ABcom)

Cabling Installer Job at Applied Business Communications (ABcom)

 ...to perform these tasks and dress accordingly. All field personnel must be able to distinguish many different colors in different lighting situations. Must be able to communicate well in different audible environments. Required to wear different types of protective gear... 

UWorld, LLC

UI/UX Designer Job at UWorld, LLC

 ...million students have trusted us to help them prepare for their high-stakes examinations. UWorld is seeking an exceptional UI/UX Designer to closely collaborate with our Marketing and Software teams in creating cross-discipline compelling visual collateral. The designer... 

Carolina Dentistry

Dental Assistant Job at Carolina Dentistry

 ...Ready for something new? We are looking for an outstanding dental assistant to join our team in providing ideal dentistry to our guests...  ...atmosphere. Our technically advanced, service-oriented office requires someone self-motivated, able to take direction, comfortable...