Job Description

Bar Bianchi , the Milanese aperitivo bar and restaurant in the East Village from Golden Age Hospitality (the team behind The Nines, Le Dive, Deux Chats, and more), is seeking a hospitality-driven General Manager to join our team. Bar Bianchi focuses on traditional Italian dishes, spritzes, and Negroni variations, all served in a lively, fast-paced environment.

The ideal candidate is eager to jump into all aspects of service and operations and thrives in a bustling setting. We are looking for someone with a track record of creating outstanding guest experiences across both food and high-volume bar service. Exceptional organizational and operational skills are essential, as is the ability to manage systems while maintaining a warm, efficient floor presence. Strong people-management skills are also key, including the ability to lead, motivate, and develop a team while fostering a positive and professional work culture. A solid knowledge of spirits, cocktails, and natural wines is a plus.

Responsibilities include but not limited to:

• Creating excellent guest experiences by building genuine relationships and developing a base of regulars.

• Supporting, empowering, and holding the team accountable to deliver exceptional service. Actively coaching staff through busy services and participating in service at all levels.

• Collaborating with kitchen and bar teams to ensure consistent execution of food, beverage, service, and hospitality that aligns with company values.

• Partnering with the reservations and maître d’ teams to align reservation strategies with business needs.

• Recruiting, hiring, training, and developing a strong team, while managing performance through coaching, counseling, and disciplinary action when necessary. Creating schedules that meet labor targets while supporting an excellent guest experience.

• Overseeing venue maintenance, communicating repair and maintenance needs to the facilities team, and coordinating with vendors and engineers.

• Managing inventory and ordering of service wares, and supporting the bar team in monitoring prep and maintaining par levels.

• Coordinating with the events department to execute private events and large group bookings seamlessly.

• Leading engaging and educational staff meetings, creating clear agendas to align management and the corporate team.

• Handling challenging guest situations with patience, empathy, and tact, while also resolving conflicts within the team professionally.

• Working independently and collaboratively, balancing team and individual responsibilities to support the overall success of the business.

Position Requirements:

• At least 3 years of management experience in a fast-paced restaurant or bar setting

• Strong operational knowledge and a hands-on approach to restaurant systems

• Familiarity with wines, spirits, and cocktails

• Experience with platforms like Toast, 7Shifts, Resy, Google Suite, Tripleseat, and Slack

• Flexible availability for both opening and closing shifts, averaging 50 hours per week, with consistent weekend (including Sunday) availability required

Benefits:

• Monthly travel allowance
• 2 weeks paid vacation per year, available for use after 90 days employment
• Annual performance-based bonus
• 50% health benefits paid by the company and 100% after one year
• Companywide dining discounts

Please share your resume and professional references. We look forward to meeting with you to discuss this position further.

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