ESSENTIAL JOB FUNCTIONS:
· Receives, investigates, and responds to complaints of alleged code or ordinance violations within Pulaski County; issues citations for non-compliance as required.
· Conducts field investigations for alleged code violations; fill out reports and other case documents, interviews witnesses and suspects, collects and maintains evidence, and provides testimony in court.
· Answers questions and provides information to citizens and property owners regarding potential code and ordinance violations; explains and clarifies code-related information for suspected issues.
· Aids citizens in the preparation of complaint petitions to ensure all requirements are met and required documentation is included; forwards complaints to appropriate County officials.
· Notifies property owners of code violations in accordance with applicable regulations, ordinances, and laws.
· Schedules and performs follow-up activities to ensure compliance from property owners including letters, calls, meetings, and discussions.
· Collects and compiles data received in response to complaints and violations; prepares regular reports for the County Judge when requested.
· Coordinates with the County Attorney in the preparation of documentation and evidence in support of legal actions; appears in court when necessary.
· Maintains accurate documentation and records for complaints including investigations, correspondence, enforcement actions, and any other documentation; updates records as needed.
· Interprets and explains codes and ordinances with firmness, tact, and impartiality to the general public, contractors, and property owners by telephone, correspondence, or in person.
· Ensures timely preparation of all correspondence, forms, orders, and other documentation relating to complaints, violations, and resolutions.
· Serve as a resource to other departments, the general public, and outside agencies in the enforcement of county codes and ordinances.
· Remains current on all applicable laws, regulations, and ordinances related to code enforcement.
· Completes all training required by the Commission on Law Enforcement Standards and Training (CLEST) to maintain law enforcement officer certification; ensures training records are maintained with CLEST and Human Resources.
· Collaborates with County Inspectors to document and mediate code violations found during inspections; ensures compliance with recommended actions and applicable regulations.
· Works in conjunction with the Public Works Director, Road and Bridge Director, County Judge, County Attorney, and other state and local officials to provide evidence in support of legal actions to be taken by the County.
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