Job Description

Job Overview

Responsibilities

Cleaning and Maintenance

• Regularly clean and maintain designated areas of the taproom, including the dining areas, bar area, restrooms, and common areas.
• Sweep and mop the floor to keep it clean and free of debris.
• Wipe down tables, chairs, and benches to remove any spills or debris.
• Empty trash bins and replace liners as needed.
• Clean and sanitize surfaces, including bar counters, taps, and seating areas.

Dish/Glassware Management
- Washing pans and cookware

• Collect used glassware from tables and the bar area and transport it to the designated glassware cleaning area.
• Sort and organize glassware for washing and sanitization.
• Assist in restocking clean glassware in the appropriate storage areas.

Assistance with Service

• Collaborate with bartenders and servers to provide efficient service to customers.
• Assist in delivering drinks to tables as needed.
• Clear empty glasses and bottles from tables and transport them to the designated glassware cleaning area.

Customer Service

• Be attentive and responsive to customer needs, providing assistance whenever required.
• Maintain a friendly and approachable demeanor, answering questions and providing information about the brewery's offerings as needed.
• Handle customer complaints or concerns professionally and escalate them to the appropriate staff member if necessary.

Safety and Sanitation

• Adhere to all safety and sanitation guidelines, including proper handwashing and glove usage when necessary.
• Follow brewery policies regarding cleanliness, hygiene, and personal appearance.
• Report any maintenance or safety issues to the supervisor or appropriate staff member immediately.

Closing Duties

• Assist in closing procedures, which may include cleaning, restocking, and organizing duties as assigned.
• Ensure all tables and seating areas are clean and ready for the next shift.
• Help with general cleanup tasks, including sweeping, mopping, and taking out trash.

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