Job Description

**Position Summary...** This Director, Program Management role will support Trust & Safety (T&S) within Walmart's Last Mile Delivery (LMD) program. This leader plays a critical role in overseeing program-level strategy and KPIs, execution of high-visibility special projects, and serve as a culture champion on the team. **What you'll do...** + **Strategic planning:** Develop and maintain T&S strategic roadmap across our core functions (e.g. fraud, governance, safety); Coordinate directly with LMD Strategy pillar to ensure alignment with overall LMD business priorities; Define and track performance indicators to measure the impact and efficacy of T&S initiatives and make data-driven recommendations for improvement; Support various program-level activities include AOP and LRP planning, AES action plans, and executive level program reporting. + **Special projects:** Lead key projects focused on digital innovation or rapid response needs including task forces, working groups, or pilots; Manage resource planning, budget and timeline for those projects, and provide go-forward recommendations based on results. + **Data analytics & reporting:** Oversee the T&S data analytics team; Partner with supporting data teams; Drive automation and scalability of key metrics, dashboards, and regulatory reports; Ensure program-level metrics and scorecards are validated and meet executive leadership needs. + **Team engagement and recognition strategies:** Capture and track successes and project outcomes across the program; Prepare and organize content for large company forum presentations and LMD team meetings that communicate progress, represent achievements, and recognize team member performance; Support team activities related to talent development, knowledge sharing, training, and onboarding. What you'll Bring: + 8+ years of experience in program management, technology, logistics, eComm, analytics, compliance, or risk management roles, with 5+ years in a supervisory role. + Exceptional communication and executive reporting skills. + Ability to leverage data to tell compelling stories that drive decision making. + Strong people leadership skills. + Strong adaptability and curiosity. + PMP, Agile, or similar program management certifications. + Data analytics experience. **Equal Opportunity Employer** Walmart, Inc. is an Equal Opportunity Employer-By Choice. We believe we are the best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and options-while being welcoming of all people. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. ‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. ‎ For information about PTO, see . ‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. ‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. ‎ For information about benefits and eligibility, see One.Walmart ( . ‎ The annual salary range for this position is $110,000.00-$220,000.00 ‎ Additional compensation includes annual or quarterly performance bonuses. ‎ Additional compensation for certain positions may also include: ‎ ‎ - Stock ‎ ‎ **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations, or related field and 5 years' experience in operations, project management, or related area OR 7 years' experience in operations, project management, or related area. 3 years' supervisory experience. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Working on cross-functional teams or projects Masters: Business Administration Project Management - Project Management Professional - Certification **Primary Location...** 702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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Full time, Temporary work, Part time,

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