Customer Support Specialist (World Stock Trading) Job at Brixio, Philippines

ZUtVNU45UUNGQUNWejV1eHBDalA5d3VZMHc9PQ==
  • Brixio
  • Philippines

Job Description

Job Title: Customer Support Specialist

Location: Makati, Office
Work Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.

Job Type: Full-Time

Salary: Negotiable

Job Description:

Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join our client's dynamic team in Romania, a well-established world stock trade company. Office based in Makati, you'll be the frontline hero, ensuring customers receive the support they need, all while working in a flexible environment that balances on-site and remote opportunities.

Key Responsibilities:

  • Customer Interaction: Provide top-notch support through phone, email, and chat, addressing customer inquiries with professionalism and efficiency.

  • Issue Resolution: Troubleshoot and resolve customer issues, ensuring satisfaction by delivering effective solutions.

  • Record Keeping: Maintain detailed records of customer interactions, feedback, and complaints for continuous service improvement.

  • Collaboration: Work closely with various departments to resolve customer concerns and refine service processes.

  • Continuous Improvement: Identify and suggest opportunities for enhancing the customer service experience.

Requirements

  • Experience: 1-3 years in a customer support role.
  • Language Skills: Fluent in English and at least one other language: Filipino, Thai, Vietnamese, or Korean.
  • Industry Knowledge: Experience or exposure to the _ stock trading world _ is a M UST HAVE.
  • Technical Proficiency: Skilled in using customer service software and tools.
  • Problem-Solving: Strong analytical skills with great attention to detail.
  • Team Player: Ability to work independently as well as collaboratively within a team environment.

Job Tags

Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Hyundai America Technical Center, Inc. (HATCI)

New Model Evaluation Intern Job at Hyundai America Technical Center, Inc. (HATCI)

Job description: New Model Evaluation Intern What You Will Do: Test and evaluate Chassis/PT/EL/INFO concerns for new vehicle models and provide recommendations for improvement Investigate/support testing and evaluation of Chassis/PT/EL quality issues on Hyundai... 

NFI Industries

Warehouse Operations Manager I Job at NFI Industries

Overview: The Warehouse Operations Manager I is responsible for the efficient day-to-day operation of the warehouse...  ...General Manager of the Distribution Center. Shift Available: Monday - Friday 3pm - 12am (2nd Shift)Responsibilities: Operations Management... 

Reliable Chevy

Service Technician Job at Reliable Chevy

 ...Description: We are looking for technicians of all levels, from no experience to master ASE certified. Depending on experience level will...  ...as follows Performing routine maintenance tasks, such as oil changes and tire rotations Diagnosing and repairing vehicle... 

Orlando City SC

Safety & Security Manager, OHP Job at Orlando City SC

 ...TITLE:Manager, Safety & Security (Osceola Heritage Park) DEPARTMENT:Training Facilities REPORTS TO:Director of Safety & Security FLSA:Salary; Exempt WHAT SETS YOU APART We are looking for an experienced, knowledgeable, patient individual to... 

Exchange

Barback Job at Exchange

 ...Hospitality Group is a curated collection of brands spanning upscale restaurants, bars, and hotels. PHG is a family-owned business founded and...  ...stellar service caliber, PHG stays on the cutting edge of technology and strives for greater sustainability. As Prime Hospitality...