Customer Service Representative/Live Chat Agent FULLY REMOTE Job at Command Construction Industries, Remote

ZjZFL01kQUVGZ0tVd3BxeG9pL0krZ2llMHc9PQ==
  • Command Construction Industries
  • Remote

Job Description

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing: 

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers

What you get:

  • Full-time Employment with Benefits day one including paid Holidays.
  • Paid Training
  • Great Work Environment

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent.

Job Tags

Holiday work, Full time, Remote job,

Similar Jobs

Northrop Grumman

Principal Production Planner and Scheduler Job at Northrop Grumman

 ...support, and team to do some of the best work of your career.Northrop Grumman Marine Systems (NGMS) is seeking a **Principal Production Planning Scheduler** for our **Sunnyvale, CA** location.**What You'll get to Do:**+ Plans, prepares, issues and controls production... 

UBS

Executive Assistant Job at UBS

 ...know how to make sure things run smoothly? Were looking for an Executive Assistant to: manage calendars including conference calls,...  ...divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and... 

Muddy Paws - Dog Walking/Pet Sitting

Dog Walker/Pet Sitter Job at Muddy Paws - Dog Walking/Pet Sitting

 ...of our work. The gratitude is rewarding and the dogs are an added bonus!Our Midday Schedule is perfect for: Students Stay At Home Moms & Dads Servers/Bartenders Retirees Freelance Workers And anyone else with MIDDAY availability during the work week... 

NavitsPartners

Renal Dialysis Registered Nurse - NJRN Job at NavitsPartners

 ...Renal Dialysis Registered Nurse Responsibilities : In this role, you will be responsible for administering dialysis treatments to patients in acute renal failure. You will monitor patients throughout the treatment process, managing fluid balance, adjusting dialysis... 

DGR Systems LLC

Data Governance Consultant Job at DGR Systems LLC

 ...qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. DGR Systems believes in remote work and will accept qualified candidates throughout the United States. However, preference will be given to candidates who...