Location: Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901
Department: LM Complex Care Center
Work Type: Full Time
Shift: Shift 1/7:00:00 AM to 7:00:00 PM
Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour
Are you a compassionate and customer-focused individual who enjoys helping others and creating positive experiences? Do you thrive in a team-oriented environment? If so, wed love to hear from you!
This role offers a flexible schedule with four 10-hour shifts per week and alternating weekends on, giving you more days to recharge while making a difference in the lives of our customers/patients.
Schedule: 4, 10's that will be variable from 7a to 7p
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required |
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| Less than 1 Year | Clerical/Administrative | Required | and |
| Insurance | Preferred | or | |
| Customer Service | Preferred |
1-2 years prior experience required for Lee Health Solutions.
| Licenses | Required/ Preferred | and/or |
| Not Required |
Required/
Preferred
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers
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