Customer Service Representative - Complex Care - 4, 10 hour shifts - Alternating weekends Job at Lee Health, Fort Myers, FL

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  • Lee Health
  • Fort Myers, FL

Job Description

Location: Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901

Department: LM Complex Care Center

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

Summary

Are you a compassionate and customer-focused individual who enjoys helping others and creating positive experiences? Do you thrive in a team-oriented environment? If so, wed love to hear from you!

This role offers a flexible schedule with four 10-hour shifts per week and alternating weekends on, giving you more days to recharge while making a difference in the lives of our customers/patients.

Schedule: 4, 10's that will be variable from 7a to 7p

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Educational Requirements

Degree/Diploma Obtained Program of Study Required/
Preferred
and/or
High School Diploma or Equivalent Required

Experience Requirements

Minimum Years Required Area of Experience Required/
Preferred
and/or
Less than 1 Year Clerical/Administrative Required and
Insurance Preferred or
Customer Service Preferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements

Licenses Required/
Preferred
and/or
Not Required

Certifications/Registration Requirements

Certificates/Registrations

Required/
Preferred

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers

Job Tags

Holiday work, Flexible hours, Shift work, Weekend work,

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