Customer Service Representative Job at Fix-It 24/7, Golden, CO

ZTZNN1BkSUhFUU9Yd0ppNnBpak8vdzZjMUE9PQ==
  • Fix-It 24/7
  • Golden, CO

Job Description

Fix-It 24/7 is looking for our next teammate! We are a fun-loving, goofy group that loves to have a great time while working hard to help our customers. We play games, compete in competitions for prizes, and rotate DJ responsibility for the office music. If you're looking for a place to call home where you can build a career while having fun with your team, this is the place to do it! The Opportunity

The Customer Service Representative serves a critical function on our team – making sure that our customers receive top-notch service. This role is responsible for answering incoming calls from customers, assessing their needs, and scheduling jobs for our customers.

Our tight-knit team is more than just top-notch home services - at Fix-It 24/7, we provide every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the place for you!

Compensation & Benefits

  • $18/hour + Performance Bonus and Incentives. Our CSRs averaged over $28/hour in 2024!
  • Health (with a fully company-paid option), dental, vision, and life insurance
  • 401k with company match
  • 40 hours PTO + 8 hours of PTO in your birthday month + 48 hours of Sick Time
  • 6 Paid Holidays

Responsibilities

  • Answer inbound calls from prospective and current customers
  • Schedule appointments
  • Make outbound calls to existing customers to schedule jobs
  • Dispatch on-call technicians to urgent customer needs

Preferred Qualifications

  • Clear written and verbal communication skills
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize and manage time effectively

Requirements

  • Willing to undergo background and drug tests in accordance with state and federal law
  • High school diploma or equivalent

Available Shifts:

  • 10am-7pm, Wednesday-Sunday (5/8hr shifts)
  • 10am-7pm, Sunday-Thursday (5/8hr shifts)
  • 10am-7pm, Friday-Tuesday (5/8hr shifts)
  • 10am-7pm, Saturday-Wednesday (5/8hr shifts)
  • 10am-7pm, Tuesday-Saturday (5/8hr shifts)

Location : In-Office, 16360 Table Mountain Parkway, Golden CO 80403

Job Tags

Full time, Work at office, Shift work, Sunday, Saturday,

Similar Jobs

Mahway

Virtual Assistant - Bench Job at Mahway

 ...launching innovative tech startups across a range of industries. While were not hiring just yet, were on the lookout for amazing virtual assistants to join our talent pool and support our future founders, CEOs, and investors. From travel planning to email management and... 

Foundever

Healthcare Customer Service Associate (Remote, Any Location, US) Job at Foundever

 ...Healthcare Customer Service Associate (Remote, Any Location, US) Work At Home Healthcare Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference As a Customer Service Representative,... 

Wells Fargo

Analytics Senior Manager, Auto Data and Insights Job at Wells Fargo

**About this role:**Wells Fargo is seeking an Analytics Senior Manager for the Data and Insights change delivery group in Auto. This individual will lead a team responsible for managing Auto Financial regulatory report and controls, independent validation and testing for... 

Uline

Logistics Analyst Job at Uline

 ...Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an expert at interpreting data to identify trends and make innovative recommendations? Then you belong at Uline - one of the largest freight shippers in North America! Join our Logistics team... 

Asheville Ford Lincoln

ABRA Body Shop Parts Manager Job at Asheville Ford Lincoln

The ABRA Body Shop is located at Asheville Ford.At Asheville Ford Lincoln we are looking for a full-time ABRA Body Shop Parts Manager. We are a large facility that includes a Quicklane, Service, Sales Department and Body Shop. We are locally owned and operated and have...