Customer Service and Sales Representative Job at A-1 Locksmith, Carrollton, TX

ZGFFL01kd0RGUXFTd3A2L3FpVE8rQXVjMFE9PQ==
  • A-1 Locksmith
  • Carrollton, TX

Job Description

Join A-1 Locksmith, a family-owned and operated company since 1949, as a Customer Service Representative and become part of our growing team. With a strong reputation and an A+ rating with the Better Business Bureau, we pride ourselves on providing exceptional customer service. We are seeking dedicated individuals who are eager to learn and grow with our company.

Responsibilities

  • Act as the first point of contact for customers, addressing their needs and concerns with respect and empathy
  • Answer phone calls in a timely and consistent manner
  • Manage email inboxes and provide online chat support
  • Create jobs, estimates, and quotes for customers
  • Develop and maintain knowledge of product information and pricing
  • Communicate effectively with our Dispatch team and Locksmith technicians
  • Transfer calls when necessary and provide the highest quality of customer service

Qualifications

  • High school diploma or equivalent
  • Availability to work morning/afternoon/evening shifts and Saturdays
  • Ability to handle a fast-paced environment with minimal supervision
  • Proficient computer skills, including experience with Microsoft Office and Google Software
  • Strong multitasking and detail-oriented abilities
  • Professional composure under all circumstances
  • Eagerness to learn and grow within the company
  • Spanish language skills are a plus but not required

Benefits

  • Great work culture and team-oriented environment
  • Two days off per week guaranteed, closed Sundays and holidays
  • Health, Vision, and Dental options for full-time employees
  • Overtime opportunities
  • Unlimited opportunity for growth within the company
  • 90-day review and annual reviews

Starting pay depends on experience.

If this sounds like a good fit for you, we'd love to hear from you!

Job Tags

Full time, Work at office, Sunday, Day shift, Saturday, Afternoon shift, 2 days per week,

Similar Jobs

Peraton

Electronic Technician I Job at Peraton

Responsibilities Peraton is seeking skilled and qualified candidates for their Electronic Technician I position with the Postal CRF program located in Topeka, KS . The Electronic Technician works at the United States Postal Service (USPS) Central Repair Facility... 

Columbus Motor Company

Automotive Body Shop Manager Job at Columbus Motor Company

Columbus Motor Company is seeking a Body Shop Manager. This position oversees all activities of the Body Shop and is responsible for ensuring that Quality repairs meet or exceed the original factory fit and finish. The manager is responsible for scheduling and supervision... 

City of Branson

Police and Fire Dispatcher Job at City of Branson

 ...and your quick thinking can save lives. Our dedicated team of dispatchers arethe vital link between emergency services and those in need...  ...Emergency Calls:Handle 9-1-1 calls and radio communications for both Police and Fire departments with precision and care. Coordinate... 

Kaiser Permanente

CRNA - Oakland - Full-time Job at Kaiser Permanente

 ...Nurse Anesthetists or the Council on Recertification of Nurse Anesthetists. Preferred Qualifications:+ N/ACOMPANY: KAISERTITLE: CRNA - Oakland - Full-timeLOCATION: Oakland, CaliforniaREQNUMBER: 1359536External hires must pass a background check/drug screen. Qualified... 

MDG Solutions

Junior WordPress Developer Job at MDG Solutions

 ...We are seeking a highly skilled and motivated WordPress Developer. Reporting to the Director of Digital Operations, you will be a key player in shaping MDG's technological future. If you thrive in a fast-paced, collaborative environment, are driven by innovation, and enjoy...