Job Description
Description Founded in 1867, the Sacramento Children's Home is the oldest active charity in Sacramento and among the most highly respected. SCH is an equal opportunity employer who values an inclusive work environment that celebrates and recognizes the diversity of its employees. At SCH, we appreciate that having employees of many different backgrounds strengthens our organization, and we strive to create a workforce that reflects the diverse and culturally rich communities that we serve.
OVERVIEW : The Program Manager is responsible for the overall administration of the Sacramento Crisis Nursery Program at both sites. The Program Manager supervises, coordinates and monitors all program components to ensure contract compliance, State licensing regulations, budgetary soundness, Sacramento Children’s Home policies and systems and the mission of the program. This position provides leadership, monitoring of quality indicators and implementation of strategies to ensure the efficient operations of the program.
DUTIES : - (45%) Program Administration and Fiscal Management
- Assume a leadership role in administering, managing, coordinating and maintaining the program within the definition, objectives, guidelines and budgets as set forth in proposals and contracts to funding agents, policies, systems and mission of SCH.
- Implement and administer State Licensing regulations and ensure that appropriate systems and standards of care are provided which relate to the licensed operation of the facilities.
- Ensure that core program components operate within the guidelines and standards of contracts, best practices, established policies and systems and agency mission.
- Direct and coordinate all operations, including the physical maintenance of the facilities.
- Ensure that direct supervision of employees, including hiring, training, evaluations and disciplinary actions happen in accordance with program and agency policies and systems.
- Ensure that systems are in place and updated for site operations. Communicate systems to staff as needed to ensure compliance with established standards.
- Provide direct care and supervision of children, case management or supervisory duties as needed.
- In coordination with the finance department and Director of Child and Family Programs, develop the annual budgets in accordance with the budget schedule.
- Monitor budget expenditures, billings and payment processes to ensure expenditures are within approved contract and budget standards.
- As time permits, work with the Director of Philanthropy to obtain ongoing resources for the program including grant writing, event planning, public speaking and other fundraising community relations efforts.
- Ensure the accurate and timely submission of required program, financial and personnel paperwork including, but not limited to time records, evaluations, monthly expense reports, etc.
- Monitor use of overtime, ensuring compliance with budgetary constraints.
- Attend and participate in SCH management meetings and meet regularly with supervisor.
- Oversee the use of volunteers in direct care, administrative and outreach functions supporting the program.
- Develop and maintain a physical presence at both program locations that supports staff and operations.
- (15%) Community Network Collaboration and Planning
- Ensure an active outreach plan to various community groups and agencies with the focus on increasing appropriate referrals.
- Participate in the strategic planning and development efforts toward sustainability funding for the Crisis Nursery as time permits,
- Work collaboratively with the Friends of the Crisis Nursery auxiliary and respond to requests from the SCH auxiliaries as appropriate.
- Ensure resources for tours and informational meetings to groups, agencies, programs, and individuals at the Crisis Nursery as time permits.
- Attend community events to promote the SCH Crisis Nursery program.
- Participate in SCH activities as required.
- (15%) Personnel Management
- Ensure all personnel practices, including but not limited to hiring practices, are consistent with all legal requirements and SCH policies, systems and standards.
- Ensure that the program has scheduled staff meetings, training, etc. to meet communication and training goals for the program. Attend meetings at each Nursery as needed.
- Provide direct supervision, coaching and support to staff as needed.
- Ensure all personnel information is transferred to the Human Resources department including evaluations and disciplinary action in a timely manner.
- Ensure all disciplinary actions are approved by the Director of Human Resources in advance of taking action.
- Ensure that staff receive appropriate training, coaching and support.
- Ensure that timely performance evaluations for direct reports are completed as well as monitoring the timeliness of all performance evaluations.
- Work with the Human Resources department to ensure compliance with SCH’s personnel policies and systems.
- Ensure that employees are following the required training per Community Care Licensing (CCL) standards by ensuring that employees are scheduled to attend agency training classes and program specific courses.
- (15%) Quality Assessment
- In collaboration with the Quality Improvement Manager and Director of Child and Family Programs, establish and maintain a quality assessment plan for the program.
- Ensure that there is a plan for continuous quality improvement by monitoring outcomes and, when necessary, develop strategies for improvement.
- Conduct internal program evaluations and monitor quality indicators.
- Develop and maintain facility specific safety plan for the security and safety of children and staff and to comply with regulatory requirements.
- Ensure required training for staff to safely provide care for children to prevent physical injuries to either party.
- Maintain program compliance with accreditation standards, Federal and State regulations.
- Maintain all records and data systems in accordance with agency policies and procedures.
- Schedule and attend all PQI meetings.
- (10%) Contract Compliance
- Ensure, through an implementation plan, that contract milestones are met.
- Regularly schedule and document monitoring of all contracts/grants to ensure that deliverables are timely and complete.
- Ensure all contract reports are submitted to Philanthropy, Finance and /or funders in a timely manner.
- Obtain, review and analyze program/client data for trends and, if necessary, work with QI and others to implement strategies for improvement.
- Prepare all required written evaluations and reports to the funders, SCH and other participating agencies and individuals.
- Maintain statistics for program evaluation.
- Meet with funders for site visits, collaboration meetings and contract reviews as needed.
- Ensure timely submission of data into designated databases.
- Perform other duties as assigned.
LOCATION : The position will be based at both Crisis Nurseries. 4533 Pasadena Ave. Sacramento, CA 95821 (Crisis Nursery North)
6699 South Land Park Drive. Sacramento, CA 95831 (Crisis Nursery South)
SCHEDULE: Monday-Friday, 8:00 am – 5:00 pm. Flexibility needed, occasional weekends.
SALARY : $77,019.28 - $86,636.21 Annual Salary, Exempt.
Qualifications Education and Experience: Level A: A Bachelor's Degree in a behavioral science, business, or management from an accredited college or university. Prefer a degree in child development or associated area.
AND Documented ability and leadership through a minimum of three years of experience in the field of child or family services, or non-profit community service, two years of which have been in an administrative or managerial position that includes direct supervision of staff and systems implementation.
OR Level B: A Bachelor's Degree from an accredited college or university.
AND Demonstrated ability and leadership through a minimum of five years of experience in the field of child or family services, two years of which have been in an administrative or managerial position that includes direct supervision of staff.
Driving is an essential function of this job. As such, employees in this position will be required to furnish their own vehicle to be used in the course of employment. A valid driver’s license and minimum insurance coverage is also required. Must be at least 21 years old.
Knowledge, Skills and Abilities : - Able to read, write, speak, and understand the English language.
- Knowledge of development and management of social service programs including program planning, administration, contract compliance, fiscal management, fund development, personnel management, and quality assessment.
- Ability to effectively manage time and multiple responsibilities.
- Ability to understand and apply policies, standards, and licensing regulations.
- Working knowledge of CCL regulations (Crisis Nursery).
- Ability to utilize linear problem-solving.
- Knowledge of family dynamics and skills needed to work effectively with children and families who are experiencing difficulties.
- Knowledge of child development.
- Ability to work in a team approach with diverse sectors of the community (i.e., residents, children, parents, school personnel, civic leaders, government officials, and community-based providers).
- Ability to effectively coordinate and facilitate meetings.
- Ability to establish and maintain appropriate boundaries with children and families.
- Excellent verbal and written communication skills.
- Excellent decision-making and organizational skills.
- Skill to maintain a professional, confidential work environment.
- Intermediate knowledge of Microsoft Word, Excel, Access, PowerPoint Point and Outlook.
- Ability to report to work on a regular and reliable basis.
BENEFITS : Excellent benefits package including medical, dental, vision, life and accident insurance, short and long-term disability plans, retirement plan with company match, paid vacation, sick leave, 11 paid holidays, tuition reimbursement, professional development and career advancement opportunities.
TO APPLY : Qualified employees must submit a completed Request for Promotion or Transfer form along with their resume to Human Resources. External candidates must complete our on-line employment application available at .
PLEASE NOTE : Non-SCH employees who are made an offer of employment will be required to pass a post-offer, pre-employment background process that includes passing a drug test, including marijuana. Applicants who do not pass any part of this pre-employment process will have their offer of employment rescinded.
Job Tags
Contract work, Temporary work, Monday to Friday,