Job Description

The World Trade Center (WTC) Health Program was established by the James Zadroga 9/11 Health and Compensation Act of 2010 and is administered by the National Institute for Occupational Health and Safety (NIOSH) within the federal Centers for Disease Control and Prevention. The Zadroga Act provides free medical monitoring, treatment, mental health services, and benefits counseling for 9/11 responders and volunteers. Building on a long tradition of caring for injured and ill workers through the Selikoff Centers for Occupational Health, Mount Sinai is home to the largest WTC Health Program Clinical Center of Excellence (CCE) in the NY/NJ region.

MSHS, World Trade Center Health Program (WTCHP) seeks a Clinical Pharmacy Manager that reports to Senior Manager, Pharmacy Benefits and works jointly under the direction of the WTCH medical leadership. The Clinical Pharmacy Manager will have direct patient care responsibilities aligned with care delivery goals as dictated jointly by Pharmacy and Health system leadership. The Pharmacy Manager will have direct patient responsibilities including both in-person and centralized management activities. Manager will work closely with the providers (MDs) and support staff at the practices assigned to this role. Manager will lead the design, implementation and evaluation of all related pharmacy initiatives. This position is responsible for operationalizing goals related to the management of patient’s medication access, oversight, and overall benefits at the World Trade Center Health Program (WTCHP) Mount Sinai Hospital clinic. Additionally, this includes coordinating operations with the patient’s preferred specialty and retail pharmacies, as well as infusion center, mail order pharmacies, provider offices to support with coordination and oversight of medical pharmacy and pharmacy benefit as it relates to the WTCH clinic population. The Clinical Pharmacy Manager will act as the pharmacy representative for the WTCHP clinic(s) in coordination with other MSHS pharmacy team members and leadership. All responsibilities are accomplished in collaboration with the pharmacy leadership team under the direction of Senior Director of Ambulatory Pharmacy and the Chief Pharmacy Officer. The scope and complexity of the position requires successful manager to possess a diverse and highly developed skill set including but not limited to: time-management, communication, creativity, vision, teamwork, management, leadership, clinical knowledge base/skills, mentorship, change management, and project management.

Responsibility #1 Delivery of clinical pharmacy services 

• Serve as a clinical pharmacy resource for (WTC) Health Program provider clinic(s) and the health-system · Promote clinically rational drug therapy and sound pharmaceutical care through the development of new (or expansion of existing) pharmacy practice programs, drug therapy policies, and other programs · Work collaboratively with clinic staff and the PBM to obtain authorizations and support with clinical processes in obtaining appropriate therapy for the patients of the clinic(s) 
• Work with the clinic team to complete the prior authorizations in the PBM portal 
• Patient education on medications/guidance on step/step down for different conditions 
• Provide education, training and work directly with the clinic staff and practitioners as required 
• Performing prescription audits such as review to improve generic medication use, prescribing patterns and provider education. Pulling data from PBM prescription portal for QA report and analyzing
• Reviewing pharmacy claims to identify outliers, utilization and prescribing trends 
• Adhoc duties based on changing program requirements/guidelines 
• Management of provider block
• Administering vaccines
• Assists with the processes of the current PBM efficiently, plans for and mitigates issues 
• Manages patient transition efficiently, plans for and mitigates issues including working with current PBM 
• Acts as the liaison between the pharmacy benefits plan and the patients to answer questions and resolve issues related to the pharmacy benefit plan 
• Assists with the operations of pharmacy benefits plan and contracted pharmacies to ensure for appropriate claims adjudication, drug pricing, and reimbursement 
• Support financial, quality and utilization analytics and performance improvement evaluations 

Responsibility #2 Pharmacy Strategy and Innovation  

• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation ·
• Serve as pharmacy representative on behalf of MSHP as required on organizational committees if necessary 
• Identification, development, and implementation of new pharmacy strategies and innovation pilot projects across responsible clinics/areas 

Responsibility #3 Training and Mentorship 

• Serve as a preceptor for the MSHP PGY2 ambulatory care pharmacy residency program and students from local colleges of pharmacy 
• Provide scholarly activities and presentations at local and national meetings to advocate for and raise awareness of population health pharmacy roles and responsibilities 

Responsibility #4 Management 

• Develop and scale condition and medication management program, manage goals of pharmacy integration across MSHS, CIN employed or voluntary practices. 
• Support financial, quality and utilization analytics and performance improvement evaluations. 
• Serve as pharmacy representative on behalf of MSHP as required on organizational committees.

• Doctorate of Pharmacy Degree required ? ASHP Accredited PGY-1 Pharmacy Practice Residency or equivalent 3 years of experience required (ambulatory practice setting preferred) ?
• ASHP Accredited PGY-2 Pharmacy Practice Residency preferred (Ambulatory or Managed Care)
• Minimum of five years health-system or managed care experience post clinical training preferred 
• Board certification (BCACP) or obtain BCACP within 2 years of hire, required.
• Continues to meet regulatory, educational, and licensure requirements throughout employment, as set forth by New York State regulations .
• Achieves annual requirement of 15 continuing education hours (ACPE approved).
• Certified within 6 months of hire to practice Collaborative Drug Therapy Management (CDTM) by the New York State Education Department 
• immunization certification by the New York State Education Department, required 
• American Heart Association BLS certification, required within 2 months of hire 
• MTM experience and / or pop-health experience preferred 
• Comprehensive knowledge of evidence-based clinical pharmacy practice in intended area(s) of specialty, including related equipment, techniques, practices and procedure

Non-Bargaining Unit, 203 - HSO PHARMACY BENEFITS MANAGEMENT - MSH, Mount Sinai Hospital

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization.  We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Compensation

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $159000 - $190565 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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