Job Title:Application Analyst I
Location:System Business Office
Department Name:Ent,
Data & Analytics
Req #:0000203774
Status:Salaried
Shift:Day
Salary Range: $83,156.00 - $117,458.00, Annual
Pay Transparency:
The above reflects the anticipated salary range for this position if hired to work,
The Compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience,
Role Description:
The Application Analyst, Cogito Business Intelligence Developer - BID is primarily responsible for supporting the design and build of Epic Reporting Cogito,
They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for Cogito,
They are self-starters and will work with Application resources and Manager,
The Application Analyst, BID is responsible for the installation, upgrades and the configuration of Cogito,
The Application Analyst, BID assists in the coordination of end-user support activities,
The Application Analyst, BID creates the test scripts for Cogito, executes the test scripts, and documents all test outcomes, including troubleshooting and support these activities apply to implementation, upgrade, and maintenance initiatives,
The Application Analyst, BID is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues,
The Application Analyst, BID also provides on-call support for the application through go-live and beyond,
Job-Specific Requirements/Responsibilities:
The Application Analyst, BID 1 is the primary support for the application, Cogito,
In addition to the duties discussed in the Role Description, the Analyst is responsible for the following:
1,
Executing Application Design and Build:
Designing and building the related application
Working with Operations, alongside members of their application team, to optimize the design of the application s capabilities and workflows
Utilizes external resources for best practice builds and solutions
Performing a thorough review of all Foundation Build and operational requested content and workflows for application
Participating in unit, application, and integrated testing for implementation, upgrade, and enhancement system functionality
Building data fields, screens, templates, and customer-defined functionality, as required
Reviewing the proposed training curriculum alongside members of their application team
Following build standards and maintaining synchronization between environments in collaboration with environment team
2,
Application Support:
Providing go-live support for customers on new applications, including functionality
Providing on-call support for application through go-live and post go-live
Representing application in Integrated Area Workgroups
Supporting continuous documentation of system modifications and updates
3,
Documentation and Communication:
Maintaining continued ticket communication with customers ongoing and with closing incident, catalog and enhancement tickets Must include details in ticket resolution/closing,
Contacting the customer regarding ticket resolution if resolved or unable to fill request,
Logging decisions and issues/risks in tracker during build as well as, Orion and Nova for upgrades and projects
Supporting application governance needs, including development of business case for decisions
Maintaining version control of workflows, issues/risks log, and decisions tracker
Supervising basic issues and roadblocks, escalating issues as needed
Communicating with higher level analysts and supervisors to determine necessary escalations
4,
Project Management:
Recommending areas for process improvement
Assisting with development of future state materials
Following the process for identification, tracking, resolution, and closure of all issues
Following the change control process and any required changes
Developing test scripts for new systems, complying with version upgrades and system modifications
Qualifications:
Work Experience:
Three years relevant experience in large-scale project management, and one year experience in Epic reporting is preferred,
Minimum: One year reripting tools, and processes,
Licenses and Certifications:
Minimum: Obtaining applicable Cogito certifications is an expectation of the role as applicable; 0-2 years preferred experience
Applicant is expected to maintain certification as current by completing New Version Training - NVT, as applicable,
For certain clinical applications, clinical licensure is preferred and may be required as specified in Job Aid,
RWJBarnabas Health is an Equal Opportunity Employer
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