Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​

The Activities Desk Associate  has a primary focus on providing courteous, efficient, and knowledgeable service to all guests interested in participating in Grand Teton Lodge Company and Flagg Ranch Company-offered activities. Activities Desk Agents are expected to be engaging and welcoming to all guests coming though the Lodge lobby, as well as being knowledgeable of the park and surrounding area. Equally as important, you are here to have some fun too!

Job Specifications:

• Outlets: Jackson Lake Lodge, Colter Bay Village
  • To learn more about our locations – visit  Teton Employee - Our Properties
• Starting Wage:  $17.75 / hour
• Skill Level:  Entry

The Activities Desk Associate responsibilities at Jackson Lake Lodge include, but are not limited to:

• Provides information and arranges reservations for all activities and transportation for all GTLC locations
• Possesses knowledge of all activities offered at GTLC 
• Issues tickets and refunds for specific activities
• Uphold all National Park Service and Brand Standard requirements
• Accurately records all advance reservations and cancellations
• Operation of Visual One Activities Schedule
• Knowledge of frequently asked questions; Grand Teton Lodge activities, National Park activities, hiking trails, things for kids to do, activities in Jackson and Teton Village, hotels/motels in Jackson, good restaurants, white water trips, babysitting, church services, weather, traffic updates, menus, airport and bus schedules, and Grand Teton Lodge Company rates
• Assists guests in making reservations at any food and beverage outlet within GTLC that requires or encourages reservations
• Assists guests in making reservations for regional and outlying activity operations
• Arranges special transportation needs for guests
• Possesses knowledge of all activities offered and is able to answer questions concerning these activities
• Other duties as assigned

The Activities Desk Agent position asks that any candidate be able to demonstrate the following skills or experience:

• Strong working knowledge of computers – Preferred

• Fluent in understanding and speaking English - Required
• Friendly, courteous, engaging and passionate - Required
• The ability to relate well to guests and employees - Required
• Perform under pressure - Required
• Basic math skills – Preferred
• Cash handling – Preferred
• Experience with Visual One – Preferred
• Knowledge of Grand Teton National Park – Preferred

What’s In It For You?

• FREE Housing (including linens and all utilities) or Full Hook-Up RV Sites
• FREE WiFi (where available)
• FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
• FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!
• FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.
• $105/week   Meal Plan covers 3 meals/day in the employee cafeteria
  OR
• FREE   Meal Plan covers 3 meals/day in the employee cafeteria

Before you apply, visit for detailed information about housing and other information you will find helpful.

We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing.  

The expected pay range is $17.75 . This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 506580
Reference Date: 01/03/2025 
Job Code Function: Concierge   

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